How Funerals and Rats Can Help You Succeed on Social Media
Here are the things I learned that lessened my anxiety about social media—I hope they will help you, too.
Tell Me the Truth: Why We Need Your Training Evaluation
The feedback you provide in a training evaluation is more important than you think. Let me explain why.
Overcoming Disappointments
I decided to take responsibility for my feelings. Here’s why, how, and what it did for me.
Time to Rethink Employee Engagement
What if engagement isn’t the problem? Rather than being an end in itself, what if engagement is merely a symptom of the actual underlying issue?
How to Set Clear Expectations for Your Staff
Training is a useful tool, but it’s just that – a tool. The apparent need for training can mask a deeper problem – unclear expectations. When employees don’t know what you want, smart people create processes that don’t work.
Managing U.S. Customs and Border Protection
Kevin McAleenan, deputy commissioner, U.S. Customs and Border Protection joined me on The Business of Government Hour to discuss CBP’s key strategic priorities, realigning its operational footprint, and pursuing innovative security strategies to promote lawful trade and travel. Here’s a snapshot of our discussion.
Don’t Start With Once Upon A Time And 5 Other Tips For Better Government Stories
Learn how to effectively share your government story so residents truly remember.
Cybersecurity Must-Haves: What Every Federal Agency Needs to Stay Protected
For federal agencies, the crux of an effective cybersecurity strategy is both obvious and challenging: a valid, enforceable security policy. But what does that kind of strategy look like, and how do you achieve it?
To Climb The Career Ladder, You Have To Know The Rungs
I realize we have hundreds of civil service classifications throughout our state, and our governing department is attempting to consolidate or eliminate hundreds of said classifications. At some point, the madness has to stop. With that said, I thought I would take the time this week to spotlight some of the more popular classifications.
When You Don’t Belong: Finding Your Place In The Government
Ever had a crisis of self? Ever thought “What am I doing here? If they look too closely, the will realize I am a fraud!” No? Just me? Well, it may not be you but it could be someone on your team. It could be a peer or, yes (gasp), even your boss. If it… Read more »