Now is the Winter of Our Discontent…Due in Part to Exposure to Germs and Viruses!

Now is the winter of our discontent Made inglorious winter by these germs at work; And all the viruses that lour’d upon our house In the deep bosom of the arctic buried. Okay, the first line was directly from Shakespeare’s Richard III – the rest was my butchery of his poem! Sorry Bill…  And itRead… Read more »

Can You Help a Low-Performing Employee Improve?

At some point during their careers, most managers will face the difficult task of dealing with an employee who consistently falls short of goals and is facing termination. And while the decision to fire someone is never easy, it’s even more challenging when it involves an employee who initially showed promise or who’s especially passionate… Read more »

8 Tips for Choosing the Right Health Insurance Coverage for You

According to recent study, most people spend only 30 minutes considering whether to choose a new plan or re-enroll in their previous plan during open enrollment. It’s in your best interest to spend as much time as necessary to make this decision, as it can greatly impact how much you’ll spend in the coming year… Read more »

How to Deal With the Challenges of a Cloud ERP Solution

Remember curly-cord phones, carbon copies and paper time cards? Some of us do, and some of us also remember the extraordinary leap city governments made in the 1990s from manual processes to on-site ERP systems. Wholly focused on transforming paper-based processes, these highly-customized, IT-supported ERP systems changed the way office folks worked — whether theyRead… Read more »

With Multi-Layered Citizen Engagement, Public Input on the Budget Doesn’t Have to be Painful

  Most citizens are completely disconnected from the public budget processes that dictates where their tax dollars are spent or collected. The public budget process is one that evokes images of thousand-page budget printouts, dry dialogue and sparsely attended public meetings, so who can blame citizens for not paying attention? The creation and implementation ofRead… Read more »

Leadership in Action

From forging a unity of effort in homeland security to strategizing today how to field the U.S. Army of tomorrow; to pursuing affordable housing, eliminating fraud, waste, and abuse in healthcare, and securing cyberspace, our most recent issue of The Business of Government magazine delves into a diverse set of topics and public management issuesRead… Read more »