“Bureaucracy” – Iron Cage to Social Network

I hate word “bureaucracy” because it degrades public sector workers at all levels. For many reasons, countless pejorative metaphors, theories, and political actions about public sector workers have decorated the iron cage. Public sector staff can weave webs supporting real collaboration, see contacts outside the hierarchy and rules; they seek out connections with people who… Read more »

Haters Gonna Hate, So What Can You Do About It?

This post is a follow-up to an unanswered question from GovLoop’s recent training, Critical Conversations. Want more topics and information like this? Make sure to register for our upcoming training summit in July, the Next Generation of Government Training Summit. While my distaste for cilantro is legendary and I’d rather clean a chicken coop than watch aRead… Read more »

Turn It Up: How Government Uses Music Videos to Engage Citizens

Music videos are fun, attention-grabbing tools for delivering messages that can inspire citizen engagement, educate people, spur them to action, and change minds and hearts. Videos are currently one of the most desirable pieces of content because of how shareable they are on social media. Social videos in particular are also a great way to reach younger audiences, whoRead… Read more »

When Deflated Footballs Are More Important Than a Racial Slur

Recently the self-regulating, non-profit called the National Football League (NFL) that does not pay any income taxes added more ridicule to its shameless history when it penalized the New England Patriots for using under inflated footballs during its American Football Conference (AFC) game against the Indianapolis Colts on January 18, 2005. You may be sayingRead… Read more »