Elmer can fix anything, can give directions to get to anywhere, and will rush into a crisis with a plan and mobilizing others to join him to reset the balance of the situation. His greatest strength, however is leading people: without the benefit of a mantle of title, or formal authority, he has an eager… Read more »
By Pete Wilson, ICF International I am a mobile guy. I spend a good deal of my time traveling from one place to the next to meet with clients and teams, and I rely heavily on my mobile devices. That’s right. I said devices because I use a variety of tools to perform different kindsRead… Read more »
How much would you pay for your top competitors’ playbook? You can’t even imagine getting your hands on it. But if you could, you’d counter their every strategy. It is routine for service professionals to give this kind of counsel. Lawyers prepare the opposing case. Behind closed doors, if they’re defense, they fight like dogsRead… Read more »
Most of us approach our work days incredibly inefficiently, then wonder why we’ve accomplished so little by the end of it. Along with constant interruptions, inefficient scheduling may be a big culprit. The fact is that all time is not created equal. You may set aside two hours to work on a specific project, butRead… Read more »
“She has a million excuses for not wanting to get together with me,” she said. “Maybe she’s actually busy,” I replied. “No…it’s the same pattern, over and over again. When the chips are down, she’s never there.” Because they’ve studied marketing, so many marketers are completely blind to Branding 101. And the axiom: Our favoriteRead… Read more »
Stocks opened higher last week, but sellers stepped in taking advantage of the light volume trading. Whether it was profit taking or investors selling losing positions for tax purposes, the market gave way at the end of the year, and couldn’t rebound on Friday – the first trading day of the year. Here are theRead… Read more »
by Andrew Lopresti Failure is not an option. It’s a necessity. If all we ever do is succeed, we have never pushed our own limits. Failure is an important step – and a very liberating one – when interaction designers realize they can miss the mark on something without it being the end of theRead… Read more »
Does anybody remember or even care about the GSA scandal of 2012? That wild partying which somehow was brought into the election campaign. As I predicted from day one and many times thereafter, the real scandal would come later and it will be well hidden. My predictions were accurate. I don’t see any congressional showboatingRead… Read more »
Colleen Stanley teaches emotional intelligence to sales professionals and has one of the best plain English definitions of emotional intelligence. What are you feeling, why are you feeling this emotion and how does it impact how you show up? Since interacting with others who are different from us is an emotional experience, emotional intelligence hasRead… Read more »
Is it just me, or is the office clock rigged to move slower in the afternoons than in the mornings? Somehow the after-lunch hours have a way of seeming interminable, as the morning’s caffeine wears off and the afternoon’s drowsiness begins to set in. If you pay attention to your daily rhythms, you’ll have probablyRead… Read more »