The Critical Importance of Timely Patching: Lessons From the Citrix Cyber Attack
Neglecting to patch known vulnerabilities in your network can lead to serious cyberattacks. A patch management strategy can help prevent costly breaches.
Banning Generative AI Won’t Work
Blanket bans or prohibitions against government agency use of generative AI won’t work. The recent Executive Order on AI takes a much more effective approach to guiding agencies on the proper way to adopt this new technology.
5 Pitfalls of Digital Transformation (and how to avoid them)
It feels like everybody’s in the midst of a digital transformation these days. I had the privilege of having a front-row seat to the U.S. Department of Veterans Affairs successful transformation when I was its Chief Technology Officer and have since served as a crisis engineer on many failing digital transformations. Here are five pitfallsRead… Read more »
How Software Testing Can Help Agencies Optimize Their Generative AI Outputs
Generative AI holds great potential, but the promise comes with risks. Agencies need to make sure their systems serve the public equitably and effectively.
Does Technology Improve Work-Life Balance?
Technology can both encourage and discourage work-life balance. Be aware. It is essential to take action. Set the intention to be on top of it.
Government Must Understand the Types of AI to Effectively Implement
Artificial intelligence is not a singular technology — there are, in fact, many types of AI, each with unique uses and concerns for agencies to consider.
Multinational Ransom Pledge Highlights Scarce Cybersecurity Force
As cyberwarfare increases and agencies struggle to find essential cybersecurity talent, contractors are an attractive option. However, outsourcing cyber positions has pros and cons.
Time for Action: Exploring the Latest Workforce Updates in the President’s Management Agenda
The President’s Management Agenda provides a good roadmap for addressing workforce challenges. But getting there means walking the walk.
Digital Transformation: How Agencies Meet the Expanding Expectations of Constituents
Constituents have increasingly high expectations, and government agencies are pressed to do more with limited resources. Digital tools, such as artificial intelligence, can transform how government meets public needs and supports agency staff.
Winners of 13th Annual Granicus Digital Government Awards Announced
Granicus has just announced the winners of its 2023 Digital Government Awards — recognizing state and local agencies that excelled in seven award categories: Changemaker, Community Engagement, Customer Experience, Digital Transformation, Operational Efficiency, Trust & Transparency, and Website of the Year.