Today, governments are doing more than simply checking the “Do Open Data Box” by maximizing the value of open data by making sure it is deployed in a way that makes it “actionable.”
Posts Tagged: citizen engagement
Moving beyond satisfaction benchmarks to improve customer experience.
Privacy, diversity and inclusion, ethical use of technology and algorithmic bias.
The future of open data is about growing the user base. Taking a lesson from the creator of Mario Bros. can make data portals easy to use.
A smart city needs a government that keeps pace with technology advances. This article identifies 3 steps you can take to become a smarter city!
There are many benefits to automation in government but many concerns that arise as well. Here are five misconceptions about automating government services.
Creating a safe meeting space to have deeply impactful conversations ultimately leading to social change can be challenging. Here’s how you can get through.
Are you just starting out with digital communications, moving paper bulletins to emails? Or have you been running paperless and automated end-to-end agenda management for years?
Read this post to find out the differences between collaboration and collective impact. Which works better? And what will take your team to the next level?
Omnichannel means having the ability to meet users’ needs on whatever device and through whichever channel they prefer.