As the post-election smoke clears, we’re launching a small experiment on the Foreign Office Global Conversations blogs. On a number of blogs (for now, mostly the US ones, such as this one), we’re adding the comment functionality of Facebook Connect. So for now, we have different mechanics on different blogs, but this is by wayRead… Read more »
At the closing session of the Parafest conference that I attended, and at which I spoke about Social Media and Collaborative solutions, the product management of Parature shared this slide. The slide represents the results of polling customer, throughout the conference, about their concerns, their questions, about adding social channels to their customer service efforts.Read… Read more »
Hi everyone, My name is Alan Huynh and I’m currently researching the factors that best determine the success rate of a local government utilizing social media. The survey can be taken at http://bit.ly/socmediasurvey and would love for everyone to take it. I look forward to sharing my data once I get done with my researchRead… Read more »
You can’t go a day without seeing a news article, blog post or tweet about the growth of social media. Many advisors, agents, firms and government agencies have already experienced the power of this new channel while many others are just getting started. In the financial sector, with the recent clarification from FINRA there isRead… Read more »
Thought this article from Forbes magazine was worth posting: How Facebook Ruined My CareerChristopher Steiner and Helen Coster 04.13.10, 9:50 AM ET With 400 million registered users, Facebook is a great place to find a job. For more than a few cavalier souls, it’s a great place to lose one, too. By now you’d thinkRead… Read more »
Have you heard about the US State Department announcing their take on Facebook (or LinkedIn!). Statebook is their internal version (or take of) Facebook. The department’s Office of eDiplomacy plan is to utilize social medial tools on a secure network so that employees and doplomatic officials around the world will be able to converse andRead… Read more »
Peter Corbett spoke at Joe Shumard’s Internet Implementation Forum at the Alexandria Chamber of Commerce. I think Peter is one of the smartest people I’ve heard on using social media. This isn’t his whole presentation, just the parts I like best. His company, iStrategy Labs www.istrategylabs.com is a “digital experiential marketing agency.” Google istrategylabs forRead… Read more »
When my son turned three, we got him a bike with training wheels. He did quite well, but when it came time to take off those training wheels, he violently refused. Even a three year old knew that going from four wheels down to two would increase his chances of falling from zero to incrediblyRead… Read more »
A slightly more graphically intensive version of this post originally appeared on my external blog, “Social Media Strategery.” In the last few months, I’ve received an increasing number of “hey Steve, how would you recommend someone get started in social media or Government 2.0?” emails, and I’ve gotten tired of sending out the same emailsRead… Read more »
If you follow the social media and PR news cycle you have probably heard by now about the mess Nestle’ has found itself in on its Facebook page while dealing with a coordinated campaign by Greenpeace against its use of palm oil in its products. There is already a host of blog posts and articlesRead… Read more »