Republished from eGov AU. As a marketer I find the internet a dream channel for monitoring customer sentiment and concerns. Social media and search engines can be easily and cheaply tracked to provide fast feedback on various initiatives. This helps organisations shape their campaigns and responses to external events. I’d recommend that this is equallyRead… Read more »
Republished from eGov AU. Here’s some notes useful for a business case justifying an upgrade from Internet Explorer 6 to a more modern web browser that I prepared last week for a colleague at another organisation. It supports the priority in Australia 2 to Upgrade all government web browsers. Please add to them in theRead… Read more »
In addition to publishing downloadable data and open interfaces, government needs to learn from successful commercial websites and bring their “Deep Web” data to the surface. I have posted some thoughts on this on my personal blog: Do You See Spiders? Making Government Data Truly Open I’d appreciate feedback, either here or in my blogRead… Read more »
Republished from eGov AU. Charlene Li, one of the writers of Groundswell and ex-Forrester analyst, has launched a new initiative which compares the financial success of organisations with their level of online engagement and allows organisations to compare how engaged they are online. Named Engagementdb, the site provides graphs and case studies on how variousRead… Read more »
The presentations that will be featured at Gov 2.0 Expo Showcase have been selected and most have been posted to the Showcase site (we’re still wrapping up with speakers on a couple). The presentations are as follows: Government as a PROCESS * City of Santa Cruz Offers Blueprint for Solving CA Budget Crisis with SocialRead… Read more »
For the past month or so, I have been working on a bunch of resources to help the Federal Government and other government agencies get started with Gov 2.0. Many of you on govloop may have already started down the Gov 2.0, but I had found that many agencies were asking for: – Web/Gov 2.0Read… Read more »
A couple of media tidbits for your viewing and listening pleasure: Tim had a pair of great keynotes last week, first at the OGI Conference. His presentation on Government as a Platform presentation can be viewed here. Right after his keynote, Tim appeared on the Kojo Nnamdi Show’s ‘Tech Tuesday’ on WAMU 88.5. The audioRead… Read more »
Republished from eGov AU. No-one really knows how many blogs are operated by Australians. However it could be up to 4 million, if you refer to Technorati’s State of the Blogosphere report 2008, which reported that 3% of global bloggers were Australian and over 133 million blogs had been created since 2002. Likewise Forrester’s GroundswellRead… Read more »
Republished from eGov AU. Victoria’s eGovernment Resource Centre has launched an eGovernment Forum to support the online discussion of eGovernment topics by Australian public servants and interested parties. At discussed at the site, the eGovernment Forum invites, open participation and diverse viewpoints to be shared with others relevant to the topic of eGovernment, Government 2.0,Read… Read more »
Republished from eGov AU. Sometimes it is difficult for those of us who are new to the public sector to really appreciate the scope of the changes required to transition government institutions and cultures from a 1.0 to 2.0 mentality. It’s not simply a process of mandating a directional change from political levels (though thisRead… Read more »