What makes for a good day? When you get home at night do you feel like you have had a good day when it is filled with non-stop listening to others and you have had little to say? Or do you have a good day when you can say – “You know what, I hadRead… Read more »
There is a really good conversation that was started the other day by Stefan Lindegaard, an open innovation leader who I follow and get strong value from. It was about failure and the value of failure with a focus on both engaging interested parties in a dialogue and coming up coining a phrase (failsourcing, amongRead… Read more »
Gov 2.0 advocates claim that their various projects in social networking and open government will, of course, lead to improved performance from government agencies and more satisfactory citizen engagement. But where is the proof? As Poister, Pitts, and Edwards (2010) conclude from their analysis of the last twenty years of strategic management in the publicRead… Read more »
OK. So the election over. Here we are with an emergent Gov 2.0 and Public Service 2.0. Time to revisit Politics 2.0. Given the nature of this post I want to be up front about my own political views. On social policy I sit somewhat ‘left of centre’. On the economic side of the equationRead… Read more »
The Victorian Public Sector, Australia has released its’ Gov 2.0 Action Plan. Having worked in both the Australian Public Service and State/Territory jurisdictions I’ve always been struck by the fact that State/Territory public sector jurisdictions are more action oriented. Not surprising given the fact that these jurisdictions are at the pointy end of service deliveryRead… Read more »
Open data encourage transparency, accountability, and citizen engagement, all ideals of democracy. But context is equally vital, and unfortunately it’s often missing from the open data conversation. While individual states and cities have taken action to open up their books, little has been done to regulate and structure their data so that the information canRead… Read more »
How many spokespeople does your organization have? How many officials from your organization are tasked with ‘spreading the word,’ and talking with different constituents about your mission, the services and support you provide, or new programs that you’re implementing? When it comes to implementing effective outreach, it is crucial that every spokesperson for your organizationRead… Read more »
Providing accurate and timely travel advice is one of the key functions of the Foreign Office, and one of the key drivers of our web presence. Our Travel and living abroad section provides background notes for travellers on every country in the world, including timely alerts of the implications of all sorts of issues whichRead… Read more »
Every year, the digital team at the UK’s Foreign Office reviews how well the post sites are doing, or not, as part of an annual health-check of our capabilities, which ties up with the not-taken-up-often-enough opportunity to talk to the editors of the FCO’s 256 sites .The post sites are critical to the digital deliveryRead… Read more »
The Six Villains of Gov 2.0 or for that matter, social media within organisations. What do the villains in the public sector look like? What do the heroes look like?