The Clinton Administration promoted customer service. The Bush Administration expressed sympathy for taxpayers. The Obama Administration has advocated citizen engagement. So, who are we? Customers? Taxpayers? Citizens? Or something else? And how should government managers respond, given the differences implied by these various roles? A recent academic article by Georgia State University professor John ClaytonRead… Read more »
On Thursday, November 21, SPICE Toastmasters heard from a dynamic speaker — 2013 District 27 Table Topics Winner Clarence Featherson! Our Toastmaster of the Day kicked off this special meeting with the pledge of allegiance, mission statement, word of the day, and inspirational quote. Word of the Day: Cogent – Convincing or believable Inspirational Quote:Read… Read more »
The General Services Administration has implemented an Appian-based web application built to help the agency manage federal property leases. GSA Real Estate Exchange is based on Appian’s business process management platform and works to simplify the leasing process for government agencies, Appian said Tuesday. According to the company, GSA will use the technology to monitorRead… Read more »
Starving children have depended on warnings made by a federal interagency group that has worked together for more than 25 years to help international aid groups by predicting where famines in remote regions are occurring. The Famine Early Warning System is an interagency network among federal agencies and the United Nations that began in 1985,Read… Read more »
1105 Media’s public sector group will hold a government information technology forum from Dec. 2 to 3 at the Walter E. Washington Convention Center in Washington, D.C. The event will feature five education sessions on big data, cloud, cyber, mobile and records and information management, 1105 Media said Tuesday. “We are pleased to offer thisRead… Read more »
Originally posted on #GovLife. Vicki and I were fortunate enough to see Dr. Heidi Grant Halvorson give a talk about this article in September at the 99u pop-up school. From my experience, failure (or mistakes) is talked about a lot as an idea, but I don’t see many people actually talking about their failures. ThisRead… Read more »
The General Services Administration is seeking information on new building technologies for a Public Buildings Service initiative aimed at building more environmentally-friendly federal buildings. A GSA request for information posted Monday asks private businesses, educational institutions, non-profit organizations and other interested parties to submit building technologies data for the agency’s Green Proving Ground program. UnderRead… Read more »
Help us celebrate the best in public service! Nominate yourself or someone you know for The 13th Annual Morris & Gwendolyn Cafritz Foundation Awards for Distinguished DC Government Employees. Established in 2000 and now in its 13th year, the Cafritz Awards program recognizes the extraordinary service and commitment of public servants who – often workingRead… Read more »
The White House and the National Institute of Standards and Technology are collecting feedback on a preliminary set of cybersecurity standards for the private sector. This voluntary framework seeks to provide commercial and government organizations a common language to share cyber risk management strategies, according to a White House blog post published Tuesday by NISTRead… Read more »
Originally posted on #GovLife. Or as I’d like to call this post, Everything I Learned About Workplace Culture, I Learned From Warby Parker. But seriously. For those of you who don’t know about Warby Parker (I may need a moment to re-evaluate our friendship), they’re one of the small business darlings from New York thatRead… Read more »