Insights From Howard County’s CIO On Process Transformation
What started as a goal to improve IT support and service delivery has now become a vision for streamlining many work processes.
Posts Tagged: servicenow
Retain Your IT Talent to Reduce Breach Rates
Data breaches are getting more sophisticated, while agencies’ cybersecurity teams are being held back by manual processes and disconnected systems.
Shifting Digital Transformation into Hyperdrive
Now, many agencies are working towards resilience by digitally transforming their operations.
Protect Agency Data While Remote
The move to remote work increases agency exposure to adversarial risk. Agencies need to mitigate cybercrime as more of their employees work remotely.
Becoming a Digitally Determined Government
Digital transformation allows employees to make decisions faster, facilitate rapid learning and better serve constituents.
NOAA Fisheries CIO: Tech Resilience Comes From Our People
In the midst of crises such as Hurricane Laura, police brutality and a global health pandemic, agencies like the National Oceanic and Atmospheric Administration (NOAA) are especially attentive to building resilience.
HHS Improves Grants Management for CARES Act Funding
“Their current process took 4 to 8 hours to do a pre-award risk examination. We were able to get that down to 15 minutes.”
Creating a Roadmap to Resilience
The goal is to ensure resilience by creating an operational environment that won’t be disrupted by whatever the next crisis might be.
Facing Down the Biggest Challenge in Cloud Transitions
When people resist training, cling to old processes or protest new policies, culture can single-handedly derail transitions.
Government Applications Head to Cloud for Agility and Speed
In the past, agencies deployed cloud in response to mandates, with compliance as a key driver. Today, agencies are driven by the need for more speed and IT agility, which requires modernization, transformation and re-platforming.