I’ve launched a new wiki based on my dissertation research. The purpose of the research was to examine a possible link between mental models, change visions, and organizational alignment. As of 2006, there were over 1 million articles on organizational change and a multitude of change models in the literature. But, surprisingly, these change modelsRead… Read more »
Nick Carr, who criticizes the Internet while reaping the benefits of having such a great platform to push his neo-Luddite views, has published a book warning us all that online links are destroying our brains. It takes a brave person to ignore the evidence that the Internet is actually good for our brains but CarrRead… Read more »
Two interesting articles about organizational culture in the latest issue of the “Journal of Organizational Change Management.” The first article is a cultural analysis of organizational memory and its role in organizational change while the second article describes how organizational memory can hinder learning a new technology. In the first article, McCabe gives a moreRead… Read more »
There is an experiment at the U.S. Office of Personnel Management to change how government works. The idea is to stop measuring how much time an employee spends at the office but rather to measure how productive the employee is. The employee sets their own working hours and negotiates with their supervisor on what theyRead… Read more »
Fascinating story on NPR about the “trust” hormone (oxytocin) and one researcher’s findings that trust in the government is related to the amount of stress someone feels at the time. According to the study, trust in the government is at an all time low because of the stress people feel due to the recession. WhenRead… Read more »
As we work on how to use social networking technologies in Gov 2.0, I thought this article from IEEE Transactions on Engineering Management might be of some interest to practitioners. “The Strategic Implications of Web Technologies: A Process Model of How Web Technologies Enhance Organizational Performance” answers two questions: 1) “How do Web technologies supportRead… Read more »
As we discuss how government agencies can better engage citizens it is also important to focus on how the nonprofits that provide government services can better engage citizens. Steven Smith surveys the vast number of nonprofit organizations and discusses how they evolved from “membership” organizations formed by community volunteers to “services” organizations that are staffedRead… Read more »
Federal CIO, Vivek Kundra, describes the inefficient use of technology of federal government at a recent speech. Inefficiencies such as forms that are entered online, printed out, passed around in manila folders, and then rekeyed into another computer system. This is nothing new and federal employees are quite aware of these inefficiencies. So, why don’tRead… Read more »