Posts By Craig Thomler

eGovernment Resource Centre launches eGovernment Forum

Republished from eGov AU. Victoria’s eGovernment Resource Centre has launched an eGovernment Forum to support the online discussion of eGovernment topics by Australian public servants and interested parties. At discussed at the site, the eGovernment Forum invites, open participation and diverse viewpoints to be shared with others relevant to the topic of eGovernment, Government 2.0,Read… Read more »

Shifting from Gov 1.0 to Gov 2.0

Republished from eGov AU. Sometimes it is difficult for those of us who are new to the public sector to really appreciate the scope of the changes required to transition government institutions and cultures from a 1.0 to 2.0 mentality. It’s not simply a process of mandating a directional change from political levels (though thisRead… Read more »

Operating web and IT in an abundance mindset

Republished from eGov AU. Chris Anderson, the owner of Wired, recently wrote a very thought-provoking article about the need for organisations to consider how to operate within an abundance mindset rather than a scarcity-based one in his article, Tech Is Too Cheap to Meter: It’s Time to Manage for Abundance, Not Scarcity. Chris uses oneRead… Read more »

Citizen 2.0 – how would a government department address this marketing nightmare?

Republished from eGov AU. Over the last week US media has been buzzing with the story of Canadian musician Dave Carroll, whose US$3,500 Taylor guitar was broken on a flight on United Airlines. Carroll reported that people on the plane had watched with horror as United baggage handlers had roughly handled and thrown his andRead… Read more »

Social media now more popular than personal email – Neilsen

Republished from eGov AU. In their Global Faces and Networked Places report (PDF), Neilsen has found that social networks and blogs (Member Communities) are now the 4th most popular online category – ahead of personal email. In December 2008 Neilsen found that 59% of online Australians used social networks and blogs, compared to 80% inRead… Read more »

The benefits of crowdsourcing – US$1,000,000 prize from Netflix

Republished from eGov AU. (I would appreciate if you could Vote for me in ‘The 10 who are changing the World of Internet and Politics’) I highlighted the online Netflix prize quite some time ago as an example of how an organisation could work with its community to drive innovation. Netflix has a longstanding prizeRead… Read more »

Drawing on experience within your Department for online initiatives

Republished from eGovAU. It is common practice for government Departments to go to consultants when they need specific skills or experience. The strategy is often to draw on this expertise to get started, transfer as much knowledge as possible to staff and move forward. However sometimes it can be more cost-effective to draw on theRead… Read more »

Vote for a Govloop member in the 2009 ‘The 10 Who Are Changing the World of Internet and Politics’ awards

I have been fortunate enough to be selected in the top 25 nominations for the award, The 10 Who Are Changing the World of Internet and Politics, based on my blog eGovAU, and would appreciate the support of other Govloop members to reach the Top 10 list. This is a prestigious international award that hasRead… Read more »

Getting the government out of government 2.0

Republished from eGovAU. A key factor in government 2.0 is that it doesn’t have to be a government body that delivers the government 2.0 experience. Sometimes government should simply be the platform providing the data and allow external organisations to provide the combined services and information that the public wants. This can lead to faster,Read… Read more »

Build it or they will come

Republished from eGovAU. In 2007 a combined SMS and online electoral monitoring system went into action in Nigeria to report electoral fraud. Based on increasing mobile use (as fixed infrastructure is very limited in the country), mobile phones were able to provide voters with a voice when ballots were not conducted fairly. Similar systems areRead… Read more »