Communicating With Confidence
During the Supervisors Community of Practice session on Nov. 17, an expert shared advice on relaying messages with confidence and authority.
Getting Serious About Software Testing: The Model-Based Approach
In this video interview, John Lange with Tricentis explains how model-based automated software testing enhances efficiency and modernization.
How AI Can Help Cybersecurity
Malicious actors are leveraging AI to make attacks more targeted and harder to detect. But AI also is essential to strengthening cyber posture.
Trust, Transparency, and the Algorithmic State: Who Audits the Machines?
Governments are racing to embed AI into public service. But while algorithms accelerate decisions, they also erode something far more valuable: trust.
The Power of a Mission Checklist
Mission is the driving force of organizational life. If leaders fail to articulate and bring to life a clear and authentic mission that engages the entire organization, the organization can begin to disassemble into self-defining, inefficient parts.
Strive to Make Organizational Restructuring as Painless as Possible
As ‘Govies’ we’ve all lived through it. The dreaded organizational restructure. Change is painful, but organizational restructures can create a whole new kind of ‘pain’. The unknowns, the rumors, the impacts, and the stress are sometimes off the charts. Having been intimately involved on multiple restructuring efforts, I hope that some of these insights canRead… Read more »
Social Stories Can Benefit Your Community
Government agencies can improve their services by creating social stories that help people understand specific scenarios.
Dynamics of Trust: A Community-Based Perspective
Build community trust by understanding residents’ demographics and digital needs to ceate equitable, connected and resident-centered services.
When Data Drives Efficiency: Two Case Studies
Agencies are using data to drive operational efficiencies. Learn how Chicago uses data to improve food safety and how data gives nuclear regulators better insight into facilities needing repair.
Dispatches From the AI Cyber Arms Race
Artificial intelligence is influencing every step of the cyber defense life cycle. Here’s an overview of some AI possibilities, including emerging roles for generative and agentic AI.