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Career, Learning, Professional Development

Best of USAJobs May 7

Welcome to the latest edition of GovLoop’s exciting federal employment opportunities roundup for the week of May 7, 2021.

May 7, 2021
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Mark Hensch
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Tags: Careers, jobs, usajobs

Career, Professional Development

Everything Is Better With Friends

Register with a group to unlock a special discount for the 2021 NextGen Government Training Virtual Summit.

May 6, 2021
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Spencer Grady-Pawl
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Tags: Group Discount, NextGen Summit

Digital Government, Human Resources, Leadership, Policy

Learning Long-Term Hybrid Work Etiquette for Your Office

As opposed to applying office expectations to the remote world, new expectation-setting can go a long way in an arena where the rules are yet to be written.

May 6, 2021
Isaac Constans
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Tags: Georgia, hybrid work, Nikhil Deshpande, Palo Alto Networks, telework, telework etiquette

Cybersecurity

Shrink Your Security Blind Spots

Just as drivers have to contend with blind spots on the road, so do security practitioners and leaders defending their networks.

May 6, 2021
GovLoop
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Tags: Tanium, Zero Trust

Human Resources, Innovation, IT Modernization

Bringing Shared Personal Values to Work

Those are values that I think we need to share more and let people know that we can be mindful of all of the things that make you complete as a human being and still be able to serve.

May 6, 2021
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Nicole Blake Johnson
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Tags: NGA

Cloud, Digital Government

The BBC Goes Big on Digital – and on Data and Security

Becoming a data-centric organization means the BBC could re-engage audiences, but could potentially be a liability if it failed to secure sensitive data.

May 5, 2021
John L Pulley
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Tags: 6point6, ATO Compliance, AWS, AWS Partner Network, AWS Partner Network (APN), cloud, FedRAMP, GDPR, Masterclass with the BBC: Regulatory Compliance in the Cloud, The BBC, webinar recap

GIS, State and Local

How New Jersey Increased Executive Engagement and Cross-Agency Collaboration

New Jersey’s Department of Environmental Protection saw a surge in harmful algal blooms in lakes and reservoirs so it launched an interactive mapping tool.

May 5, 2021
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Nicole Blake Johnson
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Tags: Esri, How GIS Drives Innovation Across Outdoor Recreation Spaces, New Jersey, New Jersey’s Department of Environmental Protection, Outdoor Recreation., parks

Artificial Intelligence, Citizen Engagement, Cloud

How to Best Address Contact Center Needs

Contact centers are often the first, if not only, point of interaction with the public for many agencies, it is time to modernize them.

May 5, 2021
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Stephanie Kanowitz
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Tags: automation, Avaya, Clearer Connections: How to Build a More Intelligent Contact Center, Contact Centers, Verizon

Citizen Engagement, Communications, Digital Government

How Tennessee Gave Voice to Its Constituents

Customers have shifting expectations for the government and it’s necessary for government to engage people where they are.

May 5, 2021
John L Pulley
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Tags: call center, Constituent Engagement, help center, self service, Zendesk

Citizen Engagement, Communications, Healthcare

How Mobile Messaging Can Increase Government Trust

Government to citizen (G2C) interactions are being shaped to serve populations more effectively and gain trust and transparency from citizens.

April 30, 2021
Mohamed Odah
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Tags: citizen communication, Citizen Outreach, COVID-19, digital divide, Health care, sms, vaccines

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