Good CX is Contagious in Government
We’re all customers in one way or another, and we expect the government to provide the same quality of service that we expect from the private sector.
Why Customers’ Needs Should Drive Modernization Strategies
Transforming the way governments serve the public is about more than choosing the right technologies. Agencies have to rethink engagement with customers.
Best Practices for Agencies Moving to a Hybrid Cloud System
One of the ways federal agencies are modernizing their systems is by equipping staff with cloud computing capabilities.
Are You a Practicing Innovator?
Join us and your government peers for a free, full day of innovation at the Gov Innovators Virtual Summit: Solving Your Agency’s Biggest Challenges, taking place on Wednesday, May 15 from 9:30 a.m.-4:30 p.m. ET/6:30 a.m.-1:30 p.m. PT.
Making Government Cloud Safe With FedRAMP
In an interview with GovLoop, Mike Rohde, Deputy Chief Information Security Officer, Federal at ServiceNow, explained how cloud security requirements like FedRAMP give your organization’s data the protections it deserves.
Oakland County, Michigan CIO Talks Cloud Adoption
Oakland County, Michigan is harnessing cloud’s power to help agencies federal, state and local agencies nationwide improve their technology and services.
Your Rundown of GovLoop’s May Trainings
We put together this blog post to give you the rundown of the in-person and online trainings coming your way this month!
Solving a “Wicked Problem”
Wicked problems need their own solutions but no one wants to bring them up, let alone try to solve them. We can’t ignore some wicked problems forever.
Trump Signs Cybersecurity Workforce Executive Order
The White House said that Trump’s order comes as America seeks to fill more than 300,000 cybersecurity job vacancies, a potential security threat.
Meet Your 2019 NextGen Speakers
The 2019 Next Generation of Government Conference features a smorgasbord of exciting speakers who will be speaking across a range of formats, from keynotes to breakout sessions to workshops.