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Citizen Engagement, Communications

2 Questions to Ask to Ensure Valuable Intranet Content

Before you develop your next internal comms strategy or craft your next one-off piece of content, asking the three questions below can get you moving toward content that adds value to your organization’s portal.

April 12, 2019
Myeisha Thompson
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Tags: Employee Portals, internal communications, Intranet portals, Intranets

Big Data, Digital Government, Project Management

Building Better Forms in the Public Sector

Forms are one of the main sources of information intake for government agencies, and yet they’re often thrown together haphazardly – with overutilized templates or poorly considered practices.

April 11, 2019
Isaac Constans
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Tags: customer experience, data, design, forms, user experience

Acquisition, Cloud, Project Management

The Many Layers of Building a Digital Government

Modern technology can make these aims attainable when the right solution is found, bridging the gap between government and a segmented population.

April 11, 2019
Isaac Constans
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Tags: adobe, agile, COTS, gsa, online training, Open source, Project

Career, Leadership, Professional Development

Giving and Receiving Feedback with Poise and Grace

Whether you’re in a supervisory position or an entry-level one, understanding how to give and receive feedback is an important part of doing your job well.

April 11, 2019
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Spencer Grady-Pawl
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Tags: feedback, NextGen, professional development

Citizen Engagement, Human Resources

Surveying Improved Customer Experiences in Maryland

What tools can agencies use to better user experience and deliver measurable results? Gaye Adams addressed this in an interview with GovLoop.

April 10, 2019
Sherin Shibu
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Tags: customer experience, Gaye Adams, Maryland

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Cybersecurity, Emerging Tech

Best Practices for Improved Federal Security with Automation

Automating manual processes, particularly security patching, in the data center is the key factor that will allow federal agencies to meet compliance standards and keep data secure while freeing up resources for other critical tasks.

April 10, 2019
Uyen Nguyen
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Tags: automated patching, Oracle, patching, Security

Human Resources, Leadership, Policy

DorobekINSIDER: The Biggest Obstacle to Good Government

Federal agencies have gotten very good at making a broken system work — perhaps too good.

April 9, 2019
Christopher Dorobek
2 Comments

Tags: budget, continuing resolution, DorobekINSIDER, government shutdown, shutdown

Communications, Social Media

What Government Agencies Need to Know About Emoji: Part 3

While emoji have become commonplace, using them to enhance messages has become more nuanced and, sometimes, complicated. Let’s look at some issues that emoji enthusiasts in government should know about.

April 9, 2019
Lauren Girardin
One Comment

Tags: digital communications, emoji, public engagement, social media

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Cybersecurity, IT Modernization

The Need for Better Software Application Security

Rather than ripping and replacing legacy systems, agencies are increasingly creating software applications to modernize their services.

April 9, 2019
Catherine Andrews
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Tags: application security, Micro Focus Government Solutions, TSPI

Cybersecurity

How the NSA Addresses Cybersecurity Challenges

Cybersecurity has become a risk management contest, and NSA must especially consider it; anything digitally operated is part of the modern battlefield.

April 8, 2019
Sherin Shibu
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Tags: cybersecurity, Marianne Bailey, NSA

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