Agencies are starting to understand that their customers demand a great experience. While this may seem a challenge to put in place, there are many lessons learned from implementing a solid strategy.
If you fail to deploy high availability strategies for critical applications, it will result in a significant loss – either in downtime, data or your organization’s reputation.
Governments of all sizes have created data and analytics departments to assess what they have, coordinate communication between agencies and report stories that the numbers show.
In honor of Cybersecurity Month, we put together this interactive quiz to help you find out what your insider threat level is. Are you red, yellow or green?
Governments can deliver new, better and more effective services to citizens by adopting a data-driven strategy that enables real-time insight and analytics.
John Correllus, Deputy State Chief Information Officer and Chief Data Officer, shares how the state is embracing analytics to boost effectiveness and efficiency.
RPA uses software bots to perform static, routine tasks that are usually done by human workers.
Digital experts at the Homeland Security Department (DHS) are creating air cover for employees to test new ideas and making continuous improvements and iterations a priority for all projects.
A top Office of Management and Budget (OMB) official says that organizational culture is subsequently at the heart of federal IT reform.
Despite challenges from a cybersecurity workforce shortage, some agencies are making progress to improve hiring and employee training.