When Does Digital Engagement Lead to Government Responsiveness?
Results of a new study about projecting citizen voices to improve public service delivery.
Embracing Data-The Best Places to Work in Federal Gov
Why does the Office of Personnel Management (OPM) poll government employees every year about the best places to work in the federal government? Is it a recruitment tool for those considering public service? To gauge employee satisfaction? Just for fun? Maybe. However, the Partnership for Public Service (PPS), wants the survey to be a sourceRead… Read more »
Human-Centered Design in New York City
In New York City, unlike in many other localities, students get to pick where they go to high school. That selection process usually takes place in the sixth or seventh grade, so that students have ample time to meet qualifications and complete a lengthy application process. Formerly, that process was based on one compendium ofRead… Read more »
CDM: Where Cybersecurity Meets Big Data
This interview is an excerpt from our recent research guide, “Continuous Diagnostics and Mitigation (CDM) and Einstein: The Foundations of Federal Civilian Cyberdefense.” To download the complete guide, click here. Continuous Diagnostics and Mitigation (CDM) requires constant monitoring to ensure government IT departments strengthen the security of their cyber networks. When the general public thinksRead… Read more »
5 Ways Local Government is Transforming the Citizen Experience With Communications
We have a world in which citizens find it easier to compare pubs than public schools, to compare hotels than hospitals. It’s a missed opportunity for governments not only to improve the lives of the people they serve, but also to demonstrate their value and increase civic engagement.
Innovative Methods Reshaping Government Recruitment
Traditional recruitment methods, such as websites and online applications, are no longer sufficient. Government agencies have to adapt to new recruitment methods to keep pace with these changes and build their future workforce.
Printing – The Next Frontier of Cybersecurity
This interview is an excerpt from our recent guide, 30 Government Innovations That Mattered in 2015 which examines 30 government case studies that explore innovation at all levels of government. Innovations that spanned the government job spectrum from human resources to cybersecurity and back again. For more than 30 years laser and ink jet printers have populatedRead… Read more »
The Inconvenience of Inclusion
Some of the reasons we avoid the difficult work of inclusion.
The Basics of Assertive Communication
Assertive behavior is described as standing up for one’s rights without violating the rights of others. The goal of assertion is to find a mutual solution and give straight communication. Behaving with appropriate assertion increases the likelihood of success in human interaction.
Is Government Listening To Its Citizens?
Why do governments at all levels make it so difficult for those affected by policy decisions to affect those decisions?