Three Ways To Improve Federal Digital CX On A Shoestring

Have you read the results of the Government Business Council’s new “Digital Disconnect” survey? The results are fascinating, and I could go on for quite some time about them (just ask my dogs, who have been listening to me rant about the survey all morning). However, at the moment I will focus on the resultRead… Read more »

3 Steps to Be a Good Government Leader

Are you happy with your boss? Do you feel appreciated for your contributions? How satisfied are you with your work environment? Your answer to those questions will probably vary somewhat based on your position in the workforce. However, if you’re in the public sector, your responses may be drastically different from your boss’s. Each year,Read… Read more »

16 Tips for Navigating Office Politics

Office politics is an inevitable part of work life. And unfortunately, avoiding it altogether, or pretending to be above it, is nearly impossible and likely won’t help you move through the ranks. But this doesn’t necessarily have to be negative, as long as you know how to navigate the system. Ultimately, office politics is allRead… Read more »

Blogging is So Misunderstood: 8 Things Everyone Should Know

I recently started working with two new clients on website projects, and both of them were adamant that they did not want to include blogging on their sites. They viewed blogs as too personal, informal, and unprofessional, and were concerned they would attract spammers and trolls. Their concerns have merit of course, and the negativeRead… Read more »

4 Professional Development Opportunities Outside the Office

While we hope our employers will invest in us by providing leadership opportunities and professional development, it is important to seek out opportunities ourselves beyond the workplace. The advantages to professional development outside of your office include the following: Broader network – Working with folks outside of your organization expands your personal and professional network.Read… Read more »

Mapping Molecules to Fight Cancer

In 2015, the American Cancer Society estimates that there will be over 1.6 million new cancer diagnoses. While individual prospects of survival have drastically improved over the past decade, there’s still much more for doctors to learn about the disease. Generalized treatments for a variety of cancers have had mild success, but scientists and doctorsRead… Read more »

Communicating Openly and Honestly

Meet Kai Fawn Miller, one of our NextGen Public Service Award finalists! As the Director of Communication and Executive Support for the Office of Information Technology, Department of Veterans Affairs, Miller is revolutionizing the way we communicate with the veterans who serve us. Read on to learn more about Miller’s journey to becoming an exceptional… Read more »