Citizen Engagement

Why Are Millennials Wary of Working for Gov? Plus your weekend reads!

Nationally millennials make up about a third of the workforce, but in government that percentage hoovers around 8%. What can the government do to reverse the trend? Tim McManus is the Vice President for Education and Outreach at the Partnership for Public Service. He told Chris Dorobek on the DorobekINSIDER program that government needs to… Read more »

To Infinity And Beyond – Using Open Data to Create Space Apps.

Sol is the world’s first interplanetary weather app, it integrates weather data from the Curiosity rover on Mars with weather data from here on Earth. The app was developed by Ingenology for the NASA Space App Challenge. Mike Wilson is the President of Ingenology. He told Chris Dorobek on the DorobekINSIDER program that the app… Read more »

eGovernment Innovation- Utah.gov Takeaways

In the increasingly mobile world, government is changing how it operates and delivers information to citizens. It’s been one year since the Digital Government Strategy launched, which encouraged agencies to develop mobile services, and a lot has changed. Despite tight budgets (or perhaps because of) organizations are adopting mobile technology and eGovernment solutions to increase… Read more »

3 Trends That May Change How You Work This Year

The tornados in Oklahoma and the bombings in Boston showed the true power of state, local and city government employees. Part of the reason they were able to be as effective and efficient as they were was due to the technology at their disposal. Big data, cloud computing, BYOD and mobile all played a role… Read more »

The Changing Face of Customer Service- What You Need to Know

Customer Service today is radically different than only a decade ago. In the mobile era, people are accessing government websites from their tablet, phone, home computer, work computer etc and expect a positive and seamless experience. They want to find accurate information quickly and easily. Furthermore, they want to interact with organizations in a variety… Read more »

5 Ways to Create the Virtuous Cycle of Citizen Engagement

Conversations on citizen engagement tend to discuss the proper role of government and explore the proper engagement levels of citizens. Yet, before any of those important conversations can take place, agencies need to focus on setting the proper citizen engagement foundation, which will allow organizations to build new and innovative citizen engagement strategies. Post Highlights… Read more »

@Boston_Police – CTO John Daley talks Twitter and the bombings

It was the the tweet heard around the country: “CAPTURED!!! The hunt is over. The search is done. The terror is over. And justice has won. Suspect in custody” The first official announcement that law enforcement agencies had concluded their manhunt for Boston Marathon bombing suspect Dzhokhar Tsarnaev didn’t come at a press conference. It… Read more »

State/Local Government Innovators- Virtual IT Forum

In local government, leaders are focused on two main things- saving money and engaging citizens. Although that is always the main focus, it is easier said than done. So how do you actually do this? Innovation. Innovative technology is enabling government leaders to make more strategic, data-driven decisions and work smarter, not harder, even with… Read more »

Making It Easy- Best Practices for Improving Web Experiences

In the mobile era, people are accessing government websites from their tablet, phone, home computer, work computer etc and expect a positive and seamless experience. They want to find accurate information quickly, easily, and many times, on their own. Furthermore, they want to interact with organizations in a variety of ways including social media, phone,… Read more »