Citizen Engagement

National Audit Office invites the public to contribute to departmental audits

In what I believe is a global first, Australia’s National Audit Office (ANAO) has launched a pilot program inviting members of the public to contribute to selected audits in progress, aimed at promoting closer citizen engagement in the audit process. The system allows the public to provide contributions related to the efficient and effective implementation… Read more »

Beyond Cats & Kardashians – 13 Tips on Building Meaningful Online Engagement

Today, I gave a talk at Cornell Law & Internet conference on the topic “Beyond Cats & Kardashians – Building Meaningful Online Engagement” Here’s my 13 of my tips: -Find the engagement pain point -Focus on the underlying demand for the service -Find the existing audience you can leverage -Embed elsewhere -Leverage timely events -Promote… Read more »

Civic Engagement and Open Innovation: Engaging Stakeholders in 2012

In an environment with decreasing resources and often increasing expectations for government performance, local government innovators are springing up in cities across the country. The three panelists for this session are working to make “government a platform”, providing the tools for citizens to engage with the city, tools which can be utilized to provide important… Read more »

Colorado Counties: Success and Challenges to New Media Use

In April I wrote briefly about Commissioner Audrey Danner from Moffat County, Colorado and her efforts in using social media to connect with her constituents. I had a chance to sit down with Commissioner Danner earlier this month at the Colorado Counties, Inc. summer conference and talk a bit more about Moffat County using Facebook… Read more »

DIY government holiday

We’ve all pretty much accepted that St. Patrick’s day is a new American holiday, regardless of the amount of Irish whiskey blood pumping through your veins. Around the country, we observe this day by drinking beer and wearing sparkly green pants and shamrock sunglasses. What do we do to observe non-religious holidays? President’s Day, Memorial… Read more »

9 Effective Engagement Tactics Utilized at the DC One City Summit

As an engagement strategist still recovering from chronic burnout as a result of my organizing efforts for the Boston Police Department and Neighbors for Neighbors (facilitating 250+ meetings a year for many years), I avoid spending entire Saturday afternoons at civic events like the plague. To my surprise, something extraordinary happened yesterday. I ended up… Read more »

Coming Soon: The Re-launch of Regulations.gov

By Alex Moll, Communications Officer, eRulemaking Program Management Office Next week, the eRulemaking Program Management Office (PMO) will release the first installment in a series of website developments scheduled over the course of 2012 as part of a redesign of Regulations.gov. The substantial redesign aims to effectively re-launch Regulations.gov to meet the goals of Section… Read more »

Being @ the #SOTU #WHTweetUp

Summary. Last night I had the distinct honor and privilege to participate in the White House State of the Union TweetUp. I arrived in my capacity as a private citizen and student from American University (AU). Earlier in the day, as a fellow invited Tweep (i.e., a fun moniker for those of us who micro… Read more »

NCDD/DDC White House Open Government Response

The National Coalition for Dialogue and Deliberation (NCDD) and the Deliberative Democracy Consortium (DDC) have put out a joint response to the recent White House call for input. It’s very solid, so please make sure to read it in full: Strengthening the Public Participation Elements of the Open Government Plan (PDF). Especially noteworthy is a… Read more »