Collaborative technology has erased physical barriers that once made it difficult to meet face-to-face and work on documents simultaneously. But disabled employees and other workers often need special accommodations — closed captioning, for instance — that allows them to access modern communications technology.
Pairing the Internet of Things (IoT) with operational technology (OT) is an innovative way for federal agencies to optimize their existing tools and deliver revolutionary remote management. The potential of the IoT/OT convergence is boundless.
Virtually all reporting in government today looks backward, using data sources that can be old or misinterpreted. There are ways, though, to make rear-view metrics more real-time.
This is a quick recap of the December 12 CX CoP session.
The GovLoop Featured Contributor Program is now accepting applications for its next group of writers. The program is an excellent opportunity to write about issues on which you’re passionate, connect with GovLoop’s 300,000+-person community, and to earn some well-deserved professional and personal recognition.
Managing your time is a key skill to developing your career. Effectively managing your time lets you to accomplish tasks efficiently, reduce stress, and achieve a healthy work-life balance.
As we transition to more hybrid work, presenteeism — when people are physically present but mentally disengaged — can become a problem. However, with thoughtful strategies, agencies can mitigate its impact.
It is possible to emerge from a crisis stronger and more resilient, with clearer priorities and cross-functional communication, and with a clearer eye for metrics that matter.
For some public-sector employees to feel truly integrated into their agency’s decision-making process, they need to feel genuinely recognized and respected.
Learn more about our newest Community of Practice, geared around supporting government employees who are delivering CX.