Communications

The “Getting Started with Government 2.0” Guide

A slightly more graphically intensive version of this post originally appeared on my external blog, “Social Media Strategery.” In the last few months, I’ve received an increasing number of “hey Steve, how would you recommend someone get started in social media or Government 2.0?” emails, and I’ve gotten tired of sending out the same emailsRead… Read more »

What Cost Citizen Engagement? (Richard Fahey)

Dr. GovLoop has been scouring the Web for great content…and found this great post by Richard Fahey, a GovLooper from Ireland. Tomorrow marks the end of Sunshine week, highlighting the importance of transparency, open government and freedom of information. The week has seen the launch of a wide range of initiatives focused on the themesRead… Read more »

Facebook Page Removed – NOW RESOLVED!

Thanks Everyone! Our Page Was Restored! Just our luck… Right in the middle of health care reform, TRICARE, the military health plan, seems to be missing a Facebook fan page! It happened April 2nd for no apparent reason. Here’s an interesting blog with a similar story. If you visit facebook.com/TRICARE, you’re re-directed to your homeRead… Read more »

Opening Up on Open Government

I had a pretty unique privilege earlier this week – and frankly, as a huge transparency advocate, I’m still a bit electrified by the experience – in getting to attend a series of briefings at the White House Conference Center by individual government agencies to collaborate with stakeholders on how best to adopt the principlesRead… Read more »

Ahead of the Game: Blueprint for the Reform of Australian Government Administration

Hi there Govloop members. This is a lengthy post. I apologise for that. It’s been a while, but the Blueprint has finally been released. Go take a look. The Conversation On 29 March I was lucky enough to be able to attend ‘APS Reform: A Conversation’ at the Museum of Australian Democracy. This event wasRead… Read more »

GISC’s Social Media Roundtable

On Thursday, 25 March, I attended a gathering of civilian, military, and contractor personnel to discuss social networking/social media with two government representatives and two interns from STRATCOM’s Global Innovation and Strategy Center (GISC). The objective of the GISC is to assess the value of Internet-based Capabilities (IbC) to military operations. The project started inRead… Read more »

Gov 2.0 Roundup (April 2 Edition)

The White House goes mobile, DHS connects first responders online, Minnesota’s governor hosts the first Facebook town hall forum, and state parks and recreation services connect the outdoors with the social media environment, all in this week’s version of the Rock Creek Roundup. –Earlier today, the White House announced that the WhiteHouse.gov website is nowRead… Read more »

Kit Kat and Government Social Media – Lessons from the Nestle’ vs. Greenpeace debacle

If you follow the social media and PR news cycle you have probably heard by now about the mess Nestle’ has found itself in on its Facebook page while dealing with a coordinated campaign by Greenpeace against its use of palm oil in its products. There is already a host of blog posts and articlesRead… Read more »

Invite our customers in – at their convenience

Lunched with Mom and daughter today. We have Ladies Lunches, when all three generations of us females go out to lunch together and share sandwiches, cake and giggles. We met Mom at the mall and she looked rather harassed. She sighed, “I have this letter from the Council about my refuse collection and I don’tRead… Read more »