Using Incentives to Increase the Number of Survey Respondents
Offering incentives can increase the number of survey responses you receive, but some incentives are more effective than others, and there are drawbacks.
Communications
How to Coach Yourself to Get Unstuck
Learn a 3-step process for self-coaching to help you get unstuck by tuning in to deeper insights, gaining clarity on your goals, and creating a viable action plan to propel you forward.
Listening: The Underrated Skill That Transforms Government Work
Government employees need the ability to clearly communicate, and active listening is the foundation of that.
Evaluating Your Leadership Style: Is It Serving You and Your Team?
As a leader, regularly evaluating your leadership style is essential to ensure that it aligns with your values, meets the needs of your team, and drives progress.
Leveraging AI to Transform Your Federal Resume for the Private Sector
Learn how one military veteran’s “entry-level” resume landed them a senior position. Translate your government expertise into corporate success.
Digital-First Communications: Reaching People Where They Are
In this video interview, Angy Peterson of Granicus explores the possibilities that a digital-first communications strategy offers and its connection to positive CX.
The Power of Communication
Communication is considered a vital “soft skill” in the workplace — one of the most challenging skills to wield effectively. Why is it so important? And how can it improve an agency’s internal customer service?
Seven Tips for Using GenAI to Proofread
Most people dislike proofreading their own writing. Generative AI (GenAI) is a great tool for proofreading. Follow these tips to learn how to use it.
Lessons Learned in Team Cohesion: The “Severance” TV Show
Team cohesion helps build a collaborative, effective, goals-driven workforce. Here are four team-cohesion concepts practiced by “Severance” TV show characters.
Living the Values of Public Service Recognition Week Amidst Change
Public Service Recognition Week is an important opportunity to recognize and value public servants across the country, particularly during times of change. Here are tips on navigating the evolving work environment together.