Lessons from Government Innovators
Ask intelligent minds from across government to talk about innovation, and there’s one thing they all say: It can be a long and difficult journey. Here are insights from public-sector experts and industry gurus.
Digital Government
Government Websites Can’t Rely on the Claims of Accessibility Overlays
Whether you’re considering an accessibility overlay or any other third-party JavaScript addition, you should keep these best practices in mind
How Government Agencies Can Optimize Digital Transformation
As agencies cloud-enable their operations, they have an opportunity to leverage insights from SaaS application data to steer their organizations forward.
Delivering Vaccines Intelligently
Human decisions are making the critical difference. How can technology best assist state and local agencies in their response and vaccine rollout?
How Agile IT Is Guiding State Return-to-Office Plans
Here’s how an innovative and flexible IT system is helping one state manage COVID-19 data for more than 60,000 government employees.
Leaving Paper Behind: How a Nebraska Agency Became Modern-Day
It’s tough to imagine an organization more tied to the past than Duet was just a few years ago, before streamlining its operations.
Take Digital Experience to the Next Level
“If a citizen gets a great experience for parking via a mobile app that was created by the private sector, why can’t they have that great experience with a government-based agency?”
Can the Public Sector Meet the Growing Demand for Digital Services?
As government agencies move increasingly into providing services digitally, the importance of customer satisfaction with online transactions is critical.
3 Ways Automation Can Lighten Your Agency’s Burdens
Here are three ways that automation recently helped the Energy Department (DOE) streamline its financial fraud and compliance workflows.
Q&A: Getting Schooled on Zero Trust Security
In this Q&A interview, Connecticut Chief Information Security Officer (CISO) Jeff Brown explains what zero trust security is and how it can help agencies.