Digital Government

Healthcare.gov – 3 Tips for Improvement with Clay Johnson

Last Tuesday the Obama Administration unveiled healthcare.gov. Affordable Care Act mandated the Department of Health and Human Services to build an online exchange, or Internet store, to let uninsured consumers compare and buy plans offered by private insurance companies. But almost immediately problems started to pop up. The website was overwhelmed by up to five… Read more »

How to Successfully Communicate Digitally – 5 Lessons Learned

How do you get your message through the wild west that is currently digital communication? Think about it, TV and Radio news bulletins have been replaced by text-messaging, Twitter, blogs, Facebook and Google+ updates. There are millions if not billions of tweets and facebook posts alone, so it is almost impossible to break through the… Read more »

Engaging Youth in #Democracy Abroad – Plus your weekend reads

“One in five people living in the Middle East and North Africa are under the age of 24. 60% of people across the globe are under the age of 30. 65% in the middle east and north africa are under the age of 35. This is not only the future, but it is a demographic… Read more »

Is the key to bridging the digital divide social media?

Cracking the digital divide is no easy task. The barriers for success are high. But a team from the University of Wisconsin was able to make major inroads by using social media to educate and inform community organizers. Jennifer Smith is the communication officer for the University of Wisconsin Extension Center for Community Tech Solutions…. Read more »

Making legislation readable – 3 Ways

Have you ever sat down to read a Congressional bill? Probably not. They are difficult to understand, use bureaucratic language and are generally unreadable. So it’s no wonder that most of us don’t have the inclination to pick up a bill and read through it. But this lack of understanding is creating a void between… Read more »

Meet the gov guru who reinvented websites #engagement – Plus your weekend reads

Martha Dorris has been a driving force behind the use of technology to help citizens more easily and quickly obtain government services and information, whether the contact comes through a website, email, telephone call or social media. At GSA, she created the agency’s two federal Web platforms — USA.gov and its Spanish-language counterpart, GobiernoUSA.gov. In… Read more »

Status check – Is the fed gov actually teleworking?

The number of people teleworking in the federal government is a bit murky. The reason for the unclear percentage is that agencies are struggling to report actual numbers to the Office of Personnel Management. Those were the findings of a Government Accountability report. Yvonne Jones is the Director of Strategic Issues at the GAO. She… Read more »

Government – The Ultimate Experiment in Open Source?

GitHub is the world’s largest social coding service. “Think of GitHub as Facebok but instead of sharing pictures of your kids or what you had for lunch, you share software code,” said Ben Balter. Balter is the Government Evangelist for GitHub. He told Chris Dorobek on the DorobekINSIDER program that GitHub at its most basic… Read more »

Get out the bugle horn! – Learn how to get your message out

Having the perfect message is only half the equation for good communication strategy. The other part is making sure your message gets to the right people. The impact of your communications depends on how many people you’re reaching. It would be like creating the perfect wedding invitation and sending it to the wrong people. Logically… Read more »

Hacking towards a solution – 7 elements of a successful gov hackathon

The Digital Government Strategy, the Open Data Directive, the Open Data policy and the Open Data Partnership agreement are all pushing agencies to find new ways to jumpstart innovation. Hackathons are the easiest and cheapest way to do that. The idea is simple, get a bunch of smart and talented programmers together, provide them with… Read more »