Digital Government

GovLoop Training: How State and Local Government is Leveraging Mobile Technology

Love piles upon piles of paperwork? Do you enjoy using multiple work devices that are questionably secure and most definitely not synchronized? How about heading to your office desktop before an urgent site visit instead of accessing that information in a mobile format? A big fan of these scenarios? Didn’t think so. Mecklenburg County, NC… Read more »

The Digital Service with Steve VanRoekel

Steve VanRoekel spent some three years as the federal Chief Information Office. He has now moved on to serve as chief innovation officer at USAID assisting with the administration’s response to the Ebola outbreak. In one of his last interviews as federal CIO, Steve joined me on The Business of Government Hour to reflect on… Read more »

How About UX For The Employees?

A thing isn’t a thing until it’s got a fancy technology acronym. Preferably one with an X. And so the simple idea that users should own the experience has one. Briefly, it’s the art and science (mostly science, they like to say) of optimizing the customer’s interaction with your digital properties. But I have to… Read more »

Jack Dangermond On the Future of GIS

At GovLoop’s recent Esri meetup, we had the privilege of listening to Jack Dangermond, Esri founder, give a presentation and conduct a question and answer session. Dangermond shared his vision for GIS going forward, and how critical it is for government agencies to learn how to connect geography into their workflows and decision-making process. “My… Read more »

Why is Good Citizen Engagement Important?

This is an excerpt from our brand-new guide, Your Citizen Engagement Checklist: 18 Strategies for Success. Download the guide for free here, and in the comments, share with us: what your strategies for success in engaging your citizens? We let the GovLoop audience do the talking. Below, read six reasons our readers think citizen engagement,… Read more »

10 Benefits of Going Paperless

It’s no secret that paper-based processes power government services. Using emerging technology, agencies are moving traditionally paper-based workflows to digital applications. This means everything from processing benefit claims, to paying a parking ticket, or filing for a building permit can now be conducted online. Shifting workflows to digital provides efficiency gains to field workers, caseworkers… Read more »

Open Data in Action: Industry Perspectives

What does a farming data app have to do with towing data? What does towing data have to do with data-driven marketing? And what does data-driven marketing have to do with the 2012 Olympics? Easy – they were all mentioned during valuable industry panels at the recent GovLoop open data training event. At the Tuesday event,… Read more »

Creating a Data Culture with the Department of Commerce

At GovLoop’s Tuesday How to Optimize Your Open Data event, the morning kicked off with an animated delivery by Mike Kruger, a recent feature in our Capitalizing on the Open Data Revolution guide. For the past four years, Kruger has been working as the Director of Digital Engagement for the Department of Commerce to create… Read more »

How Your Agency Can Benefit from Open Data for the Long-Term

Singer-songwriter and actor Tom Waits once said, “We are buried beneath the weight of information, which is being confused with knowledge.” This is particularly relevant for discussions regarding open data. Open data has the potential to do great things and some advocates call for the publication of all available data – a “You got it?… Read more »