Digital Government

Digital Engagement Strategy Series

By John Simpson, Engagement Consultant What should go into your digital engagement strategy can be a complex and organizationally challenging question. The specifics of your own strategy are usually discovered with some internal “soul searching” and by nailing down exactly what public engagement is for you and your leadership. Yet, there are a few basic… Read more »

Strategizing for Transformational Change

In response to the terrorist attacks on the World Trade Center on September 11, 2001, the Federal Bureau of Investigation (FBI) began a strategic transformation from a law-enforcement to a threat-focused intelligence agency. A case study1 of the progress in the transformation at the FBI shows how strategic resources propelled by inertia, along with the… Read more »

The Importance of Design in Email

By Koi Hernandez, Design Fellow at GovDelivery Design as a whole is a very broad subject—from street signs to buildings to T.V. ads—design touches nearly every element of our lives. But that doesn’t mean it’s always done well. As a government communicator, design can make or break the comprehension of your message—the components that make… Read more »

Fast Tracking New Employees – The Penn Way

When you start a new job the onboarding process can seem endless. You have your technology trainings, security trainings, even getting your email set up can take a day or two to get set up. Seriously. Pennsylvania is working to streamline the onboarding process by going digital. “The state set up an online onboarding program… Read more »

GAO’s take on HealthCare.gov – Plus the 7 Gov Stories

On GovLoop Insights’ DorobekINSIDER: “Emotional intelligence.” The phrase conjures the image of a therapist and a couch, but in reality being more emotionally intelligent you can help relieve stress, help you communicate effectively, help you empathize with others, overcome challenges, and defuse conflict. Being emotionally intelligent is one of the keys to mastering your career…. Read more »

Learning How to Lead in the Front Office

Young Government Leaders (YGL) and GovLoop present the NextGen Public Service Awards for superior public service and achievement. The 4th Annual NextGen Public Service Awards will be given at the 2014 NextGen Award’s Ceremony, which will kick off the NextGen Training Summit on July 23rd in Washington, DC. We have 18 finalists in six different… Read more »

Coming Together To Work Faster, Smarter

Young Government Leaders (YGL) and GovLoop present the NextGen Public Service Awards for superior public service and achievement. The 4th Annual NextGen Public Service Awards will be given at the 2014 NextGen Award’s Ceremony, which will kick off the NextGen Training Summit on July 23rd in Washington, DC. We have 18 finalists in six different… Read more »

Failing Technology Projects? Consider Going Agile

Our requirements don’t always represent what we want — at home and on the job. Many of us – or our family members – have had experience working with home contractors. And sometimes, things don’t always go smoothly. Maybe the paint color is a little off. Or the bathroom sink is placed just a little… Read more »

Spend Your Present Preparing for Your Future

Young Government Leaders (YGL) and GovLoop present the NextGen Public Service Awards for superior public service and achievement. The 4th Annual NextGen Public Service Awards will be given at the 2014 NextGen Award’s Ceremony, which will kick off the NextGen Training Summit on July 23rd in Washington, DC. We have 18 finalists in six different… Read more »

Operating Your Organization Like a Democracy

Young Government Leaders (YGL) and GovLoop present the NextGen Public Service Awards for superior public service and achievement. The 4th Annual NextGen Public Service Awards will be given at the 2014 NextGen Award’s Ceremony, which will kick off the NextGen Training Summit on July 23rd in Washington, DC. We have 18 finalists in six different… Read more »