How Gov’s C-Suite Is Moving Agencies Forward
Government executives faced sweeping changes the past 18 months, from a “data explosion” to increased virtual collaboration. They’re applying all the lessons they learned into 2022.
State and Local
Q&A: Getting Schooled on Zero Trust Security
In this Q&A interview, Connecticut Chief Information Security Officer (CISO) Jeff Brown explains what zero trust security is and how it can help agencies.
San Antonio’s 311 Service Paves the Way for Customer Service in a Post-COVID World
Here is how one city handled the increasing demand and elevated expectations for digital services while accommodating the needs of a hybrid workforce.
Don’t Hold the Door, State and Local Cyber Experts Say
State and local cybersecurity experts want employees to better understand one thing: “All it takes is one click to open up an incident.”
Work Collaboratively Online Like You’re In Person
Imagine spending an hour editing a document, only to learn that someone had forgotten to email you the latest version.
The New Possibilities for Social Services
Poor-performing legacy systems affect all stakeholders in social services, from clients and caseworkers to IT departments and agency leaders.
How Transit Agencies Can Drive Improvements
Before the pandemic hit, public transit agencies were going through a rough patch, which meant less money for infrastructure, maintenance and modernization.
Why Low-Code Development Just Became a Top Priority for Government
Low code certainly proved its worth during the pandemic. However, it will be even more important after new cases fall to near zero.
How Agencies Are Enhancing Public Trust and Benefits With Advanced Data Analytics
Data analytics enable unprecedented budgetary transparency and accountability and, by extension, can do much to enhance trust in government.
Two Communities Embrace Digital-First Mentalities
Using cloud computing’s on-demand, decentralized capabilities, the Content Cloud enables agencies to create, govern and share their content digitally.