3 Things You Can Do Now to Rethink Innovation
“I think this pandemic forced everybody to step off the treadmill collectively and rethink how we want to go forward.”
State and Local
Michigan Streamlines the Messy Middle of Benefits Determination
Leaders within the Michigan Department of Health and Human Services asked a radical question: Why can’t we get people a same-day response when they apply for benefits?“
Q&A: Getting Schooled on Zero-Trust Security
“A lot of people get confused about zero trust. It is to some extent a marketing term. Zero trust as a concept is relatively straightforward.”
Colorado’s Human-Centered Response to COVID-19 Exposures
Here’s what the Colorado Digital Service learned from using human-centered design to guide COVID-19 response efforts.
How a California County Court Elevated Data-Driven Decision-Making for the State
Here’s how an Orange County court built its first data warehouse and became a blueprint for the state of California.
The Top 3 Challenges for Improving Early Intervention
The key to modernizing the early intervention (EI) space is digitally transforming so data, processes and accessibility meet the “new normal” we’ve established over the past year.
4 Best Practices in Government Procurement
Maintaining a tight grip on procurement has been a long-standing challenge for governments of all sizes – but there are best practices to help ease the burden.
Your Playbook for Protecting Against Cyberattacks
Unfortunately, these scenarios are happening more frequently across the nation. But there are ways to bolster your defenses. It begins with creating a security playbook.
How to Drive Problem-Solving that Puts People First
In the race to find a solution to pressing issues, it can be easy to overlook one of the most important steps – which is actually defining the problem.
Delivering Vaccines Intelligently
Human decisions are making the critical difference. How can technology best assist state and local agencies in their response and vaccine rollout?