4 Ways Data Can Advance Your Government’s Grant
To meet reporting guidelines and overcome the challenges above, leaders should leverage data — both from their own operations and from third-party sources.
State and Local
Asking the Right Question for Using Pandemic Relief Funds
The $350 billion COVID-19 aid has the potential to not just offer pandemic relief for state and local governments but fund a more equitable future as well.
Why State and Local Agencies Must Focus on Delivering Exceptional Human Experience
Delivering goods and services is the first purpose of local government. However, a critical part of that mission is not just the actual goods and services, but how they are delivered. In this article, we’ll discuss the issues with traditional citizen experience (CX) metrics in state and local agencies and share best practices for how… Read more »
Want a Bigger Impact? Partner With Other State Agencies That Share Your Goals
Cross-departmental collaboration is mutually beneficial. Competition may make you stronger, but collaboration makes you better.
What You REALLY Need to Know About Biden’s Budget
Administration priorities to emerge are grant funding, federal workforce compensation, equity, career development, cybersecurity and more.
Case Study: Community Trust Required for AI Initiative in Los Angeles
The city of Los Angeles needed more than partnerships with institutions to roll out its $1.3 million-dollar artificial intelligence initiative. It needed community buy-in.
The Nation’s Cybersecurity Is at an Inflection Point
In the aftermath of major cyberattacks that threatened critical infrastructure and national security, President Biden signed an executive order Wednesday that aims to strengthen cyber defenses through increased information sharing with private industry.
How State CIOs Helped Maintain Services During COVID-19
We explore the ways five state governments handled the unprecedented challenges of the COVID-19 pandemic and stayed focused on serving citizens.
How New Jersey Increased Executive Engagement and Cross-Agency Collaboration
New Jersey’s Department of Environmental Protection saw a surge in harmful algal blooms in lakes and reservoirs so it launched an interactive mapping tool.
How Connecticut Reinforced Its Resilience
Connecticut CIO Mark Raymond recently explained how his state is improving its resilience through IT consolidation, modernization and simplification.