How a City in Nevada Eased Telework Pain
For the City of Sparks, Nevada, the first two weeks of remote work hurt a little.
State and Local
How Agencies Can Protect Data and Enhance Cybersecurity
Cybercriminals see new opportunities to attack agencies by exploiting unsecured cloud-based services that were deployed as part of the shift to remote-work.
Detroit Uses GIS to Map Out Highways in the Sky
Operational efficiency is one of the four technology tenets of a smart community. It takes many forms, but it essentially involves developing new ways of working that enable agencies to optimize the management and performance of internal operations and constituent services. New workflows can reduce the cost of and time it takes to deliver existingRead… Read more »
Delaware’s Path to Digital Service Delivery
In late April, millions of Americans filed for unemployment benefits, overwhelming government IT systems. But Delaware’s Labor Department website didn’t crash, not even once
How to Address Security Vulnerabilities in the Development Cycle
State and local agencies are focused on digital transformation and cybersecurity hand in hand, with software at the heart of digital transformation.
COOP Is a Process, Not a Document
Traditionally, government has viewed continuity of operations as a document. But COOP is really a process — a living, real-time activity that mitigates or addresses any disruption to a mission-critical operation or service so that it keeps running.
How Crisis Can Drive Innovation for Colorado CIO
In adapting to the crisis, Colorado’s IT office has found itself in a position where it can accelerate its push for IT transformation because the crisis has already put transformation at the top of the agenda.
ODOT ADA Inspector Certification Training Goes Virtual
The Oregon Department of Transportation Construction Training Program is looking to expand its use of virtual classes.
How a Passion Project Became Critical to Illinois’ COVID-19 Response
Using automation to track hospital availability utilization is a passion for Illinois’ chief data officer, and it has huge implications for the state.
A Pennsylvania County Makes Quicker Work of Property Assessments
Assessing property values in Crawford County, in rural northwestern Pennsylvania, is always a challenge, with only three assessors on staff to cover 51 municipalities.