>> Want even more information about the OPM breach? Read our recent post, 12 Things You Should Know About the OPM Breach The recent Office of Personnel Management (OPM) data breach has everyone on edge. The personal information of approximately 4 million current and former federal employees may have been compromised by hackers. The OPM will be contactingRead… Read more »
On June 6, 2015 thousands of people from 106 communities took part in the National Day of Civic Hacking. Organized by Code for America, the annual event helps people come together and collaborate to make their communities stronger. The locally organized events welcome more than just those who crunch code. Around the country, organizers engaged people of all backgrounds, including tech experts, government employees, students, entrepreneurs,Read… Read more »
WWSJD? What Would Steve Jobs Do? Could Apple employees ask themselves this and know what to do in a tricky situation? Can your employees ask themselves what YOU would do in an unusual situation and know what they should do? In last week’s blog I introduced the Malcolm Baldrige and Florida Sterling business management modelsRead… Read more »
When author and speaker Josh Kaufman and his wife had their first baby, he knew he needed to find another approach to learning in his now-limited free time. In his TEDx talk, The First 20 Hours (based on his book of the same name), he talks about his journey to re-learn how to learn, byRead… Read more »
Please share a success story from your work in the last month. Last year, I asked staff to respond to this request in a meeting. And the response I got surprised me: silence. Unfortunately, staff could not identify one; not because they hadn’t done great work, but because they were lost in process, policy andRead… Read more »
In December 2009, the Open Government Directive established deadlines for federal agencies to make quality information available to the public, all in the name of greater transparency. Recovery.gov was one of the leaders of this open government charge, and was actually established in February 2009, ahead of the directive. Today, there are a number ofRead… Read more »
I come from a long line of substance abusers that reaches back several generations. Watching family members get on the road to sobriety has helped me understand that the part of the brain that has to rebuild itself during recovery is the same part of the brain that processes bias. Addiction thrives in the emotionalRead… Read more »
How many times have you made a mistake at work only to find yourself blaming it in someone or something else? It probably happens more than you think. You arrive at work late so you blame it on traffic even though you know the route you take is bumper to bumper. You miss your project deadline becauseRead… Read more »
In 1996, the FCC, at the request of the White House, reserved 311 as a nationwide non-emergency number, and the federal government subsequently funded pilot programs to determine the feasibility of using this number to divert non-emergent calls away from 911. Baltimore was the first in the nation to establish a 311 system as partRead… Read more »
Change is scary When the internet started to hit critical mass in the late 1990s / early 2000s, there were dire stories about how libraries would go the way of dinosaurs, with the expectation that books would be deliberately destroyed like a Fahrenheit 451 dystopia or tossed in a landfill somewhere to moulder quietly. MoreRead… Read more »