“Trust but verify” was President Ronald Reagan’s mantra during the Cold War. But today, “trust” is a key element to creating effective cross-agency networks to get things done. But what, exactly, is “trust,” and how do you know what to look for? Increasingly, addressing public management challenges requires the use of collaborative networks across aRead… Read more »
This past week I was able to attend a Management Concepts training offered by my Agency focused on presenting data analysis. This was a great three day training that if you ever have the opportunity to take I highly recommend. But as I know training dollars can be thin, I’m going to share some ofRead… Read more »
I have recently been involved in looking at some internal digital services in the role of Digital Architect. During this process I have a mental model of the key points that I would expect in any service. These are pretty generic and I would ask them for any new service, or an old one whichRead… Read more »
We are all familiar of the story of the three little pigs. Each pig built his different house to the best of his abilities – one with hay, one with sticks and one with bricks. Despite their efforts, however, the pigs’ houses were blown down one-by-one by the big, bad wolf. When it comes toRead… Read more »
I remember it like it was yesterday. August 9, 2001, the day that my dog Dexter became the newest – and cutest – member of our family. I recall cuddling him in my arms as he nuzzled his fuzzy body in my lap on the car ride home. Every fiber in my being rejoiced atRead… Read more »
Achieving agency missions becomes harder and more complex every minute. But with less money in the budget, many agencies are stuck between the need to deliver new services and the cost of supporting old infrastructure. To break the cycle of dependence on proprietary systems and endless service contracts, agencies need simpler, widely compatible network infrastructureRead… Read more »
Gadi Ben-Yehuda Three Stories about GSA. How ‘Bout These Apples? The GSA turned a snarky BuzzFeed listicle into an earnest hastag, asking people to share their favorite government structures. Challenges Come of Age. Steve Kelman, writing in FCW, says that government challenges “may be one of the single largest changes in government management in theRead… Read more »
Emotional intelligence is defined as the ability to monitor one’s own emotions as well as the emotions of others. Being able to detect different emotions and label them appropriately as well as react to them appropriately is what emotional intelligence is all about. I would go a step further to say that emotional intelligence inRead… Read more »
When school ended in May, I switched my workout from 6:00 pm to 6:00 am. For some of you, that may be no big deal, but for me, it’s a big commitment! I’m not a morning person at all. The first few weeks, it was a struggle to get up at 5:10 and drive toRead… Read more »
Here at GAO, we strive for accountability, integrity, and reliability in the work we do, but the way we do it evolves with time. As the month of July marks GAO’s 93rd anniversary, we thought we would share a few snapshots of GAO’s office culture over the years. The Early Years Back in 1925, ComptrollerRead… Read more »