5 Lessons for Government from SxSW

The argument has been made (and made and made) that SxSW is So Over ™. Respectfully, I disagree. It is certainly a corporate event—witness Samsung offering to bring a free, charged battery to anyone whose Samsung device is running low—but that doesn’t mean that governments agencies, whether local, state, or federal, should skip out. Indeed,Read… Read more »

Time has run out for Australia to meet its April 2014 Open Government Partnership commitment

Last year the Australian Government (under the Labor party) made a commitment to the international and Australian community that it would take the necessary actions to join the Open Government Partnership (OGP) by April 2014. The OGP is a group of 63 nations committed to making their governments more open, accountable, and responsive to citizens.Read… Read more »

Open, transparent Chattanooga

Open and transparent aren’t just campaign promises in Chattanooga. They are words symbolic of a new way of thinking and a new standard for our community. As we set out to draft a new Open Data Policy for Chattanooga City Government, we knew this policy should not only set the standard for what open dataRead… Read more »

Wall of Shame

A site owner told me he was taking down his “Wall of Shame” or leaderboard, showing the top contributors to his site. It was an administrative headache as users changed their posting patterns. He was most upset about power users who had been thrown off the site, but their cumulative contribution continued to show. DaveRead… Read more »

Cross-Agency Priority Goals: 2014 (Part 2)

OMB released a refreshed list of cross-agency priority goals for the remainder of the Obama Administration. There are 15 goals, seven mission-related and eight management-related. Only three carry over from the previous set of commitments. Following are edited excerpts from Performance.gov. An earlier post provides excerpts from the seven mission-related cross-agency priority goals. This postRead… Read more »

Happy Birthday to the World Wide Web

Dear World Wide Web, Happy 25th Birthday. We’ve had some amazing years together and if it weren’t for you, we’d never have grown from being a baby organization to a full-fledged movement. You’ve hosted some of our best efforts. From helping our 3000+ brigade members organize, to being the town hall for our government network,Read… Read more »

Getting More Revenue: UK’s HM Revenue & Customs Case Study

At this year’s UK digital communications event, “Reaching More People: Transforming Public Service Delivery with Collaborative Communications”, staff from HM Revenue and Customs (HMRC), the UK’s tax authority (think IRS for the UK), spoke about their agency’s efforts to reach more people in a more effective way in their presentation, “Central Government Success Story: HMRC”.Read… Read more »

People Act, Technology Helps

This post was originally published on cpsrenewal.ca. This quote from South by Southwest was making the rounds yesterday: It connects to Nick’s post last week (see: Dragon’s Dens, Hackathons, and Innovation Labs. Nick questioned whether such approaches are being used as innovation band-aids, plastered over more fundamental problems: If pressed to offer a TL;DR ofRead… Read more »

Digital is political

Governments govern. Oppositions oppose – or, more positively, present an alternative set of policies based on an alternative political perspective. Political initiatives taken by one government will be looked at critically by its potential successors, for the obvious reason that the decisions embodied in those initiatives will have been taken by people with different politicalRead… Read more »

Are you prepared for Australia’s new privacy law?

Today Australia’s new Privacy law comes into force, affecting Australian Government agencies, businesses with a turnover of more than $3 million or trading in personal information and all private health service providers. As the first major change in Australian privacy law in 25 years, there’s been numerous changes and updates to reflect the major changesRead… Read more »