When your employees go too far on social media…

I recently did some work for a client that involved looking into recent Canadian legal cases dealing with employees that have been either fired or reprimanded for their conduct on social media platforms. I ended up using some of these cases as examples in an internal training program I developed for employees on “responsible digitalRead… Read more »

CSP Disclosure Requirements for Contractors: Time for Reform

GSA’s Office of Inspector General’s recent memorandum to the FAS Commissioner continues to confirm the impracticality of contract compliance under the current MAS pricing policies. The memorandum is the third in a series of memoranda (March 25, 2014, March 8, 2013 and September 26, 2011) regarding recurring issues identified in the preaward contract audits doneRead… Read more »

What’s After Facebook?

Nextdoor (city link) is a promising alternative web-based communications opportunity for local governments and other agencies with physically localized or contiguous client populations. Where Facebook taught us to talk to people all over the world who we will never meet, Nextdoor is re-training us to talk to our neighbors. Nextdoor operates by neighborhoods, and youRead… Read more »

Can we pioneer a technology solution to connect probation clients to jobs?

Over 100 people participated in an online conversation LivingCities held yesterday with the Job Opportunities Task Force, Georgia Justice Project, Brightline Defense Project, and the Center for Employment Opportunity. The Twitterverse echoed with an additional 442 tweets sporting one of the webinar’s hashtags: #reentry, #recidivism, or #access2jobs. According to hashtracking, 58% of the usage wereRead… Read more »

Annotations! or, We Are All David Foster Wallace: CBG Round-up, 03.28.2014

Gadi Ben-Yehuda Government Technology writes that “Big Data Could Bring Governments Big Benefits,” which dovetails nicely with what I argued, that “Sharing Makes Everything Better: Everyone Benefits When Small Data Goes Big“ Speaking of sharing: citizens can now share their “genius” with one another on the topic of government documents. DigitalGov reports “GSA Introduces NewsRead… Read more »

What should agencies do when online services change their terms of use?

Governments around the world now rely on social media services to reach and engage citizens, disseminate information, to monitor what people are saying and source intelligence to help address crises. Many businesses also rely on digital channels for revenue and engagement reasons. So what happens when an online service that an organisation uses updates itsRead… Read more »

Kerri Richardson named NAGC Communicator of the Year

The National Association of Government Communicators selected Kerri Richardson, Director of Communications at the Kentucky Governor’s Office, as the NAGC 2014 Communicator of the Year. Richardson was selected for the award by a panel of NAGC judges for her ability to communicate Kentucky’s decision to expand Medicaid and launch their own, state-based Affordable Care ActRead… Read more »

Here Are Our Values

Code for America believes that a healthy democracy is one in which government continuously strives to better serve the needs of the community, and the community enthusiastically and proactively collaborates with government to improve their city. Fundamental to this collaboration is a strong bond of trust between government and the community it serves: trust thatRead… Read more »

How To Upgrade Yourself To The PMBOK® Guide 5th Edition

If you studied to take your Project Management Professional (PMP)® exam using A Guide to the Project Management Body of Knowledge (PMBOK® Guide) fourth edition and had to reschedule your exam date to on/after July 31, 2013, then you now have to take the PMP Exam based on the new PMBOK® Guide fifth edition. TheRead… Read more »