Agencies Should Focus on Metrics Not Measurement to Understand Cyber Impact
Government needs to do more than simply collect raw measurements if it wants to really understand the impact of any initiative, including in the realm of cybersecurity.
Help People by Doing Their Paperwork Automatically
Automating processes internally so that the public doesn’t need to go through manual processes can help save people time and get them the help they need.
What State and Local Agencies Can Do When They Can’t Hire the Cyber Talent Gap Away
A staggering number of organizations lack the cyber talent they need to protect against cyberattacks. But agencies that deploy certain strategies can help compensate for their staffing shortage.
Essential Skills to Teach New Employees
We often train new staff mostly on content (policies, laws and procedures) but not much on craft (meetings, communication and briefings). That shortcoming limits what agencies actually get done.
Setting the Standard for FOIA Case Management: What to Expect From OIP’s New Business Standards Initiative
The Freedom of Information Act is a vital tool for government transparency. But skyrocketing requests call for a streamlined process.
The VA’s System Updates: Are There Concerns About Trust and Safety?
The VA’s ongoing system updates requires vigilant cybersecurity to preserve the trust and safety in serving veterans.
Enhancing Security and User Experience in Government Services
Traditional identity verification methods have become less effective, and they’re exposing organizations to dangerous cyberattacks. But a risk management approach that includes multi-factor authentication, among other tools, can safeguard agency networks and data.
The Foundation of Open Government: Celebrating the 57th Anniversary of the Freedom of Information Act
The Freedom of Information Act is essential to government transparency and accountability. Its next challenge is adapting to requests for new media.
Using AI to Reinforce Our Highest Values and Rebuild Trust in Government
The proliferation of artificial intelligence (AI) offers new opportunities and increased efficiencies. But as AI takes an ever-more important role in our daily lives, we must ensure that it’s used ethically and without bias.
The Best Government Conferences for the Second Half of 2023
Trainings, summits, workshops, conventions and conferences — if you work in federal, state or local governments, you’ll discover events worth checking out.