IT complexity is the most significant obstacle to strengthening the security postures of government agencies — pushing budget constraints to second place for the first time ever.
Governments can use AI and machine learning to enhance citizen experience and streamline overall operations.
The 21st Century IDEA implementation guide is coming soon. Here’s how to get ready.
Digital accessibility is complex. Having a clear sense of the responsibilities of each of the multiple roles involved can keep important aspects from falling through the cracks.
Though more than 100 years separates the inception of the U.S. Airmail Service and the launch of ChatGPT, we can learn many lessons from the former when deciding how to use the latter.
With advanced networking technologies, such as artificial intelligence and machine learning, agencies can monitor their service areas in real-time and identify areas that need improvement.
Pickleball has sparked controversy in communities around the country — and is a metaphor for why, and how, government should listen to constituents.
Geographic information system (GIS) technology is an invaluable tool for state and local traffic and emergency management.
Government needs agile technology to provide timely, effective services to the public and keep pace with changing needs.
When was the last time you attended a well-run meeting? Did you feel inspired, productive, connected, focused, and happy that you attended? Now think of meetings you’ve attended that are a waste of everyone’s time. Did you feel distracted, bored, frustrated, and unvalued as time was wasted? Time is one of our most precious resources.Read… Read more »