Avoid Quiet Firing

Employers are responding to quiet quitting with quiet firing. Here are some tips on how to recognize it — and how to keep it from happening to you.

Getting Acquisition Closer to the Mission

The acquisition workforce has been undergoing a gradual, yet constant evolution for the past decade or more as they’ve had to learn about and adapt processes to meet the needs of cloud-based technology, a growing remote/distributed workforce, agile development, and general digital dependence.

Stop Waiting for Feedback and Do This Instead

Feedback is a two-way street, but asking for it directly isn’t always the best way to get it. Here are some tips for getting the guidance you seek.

4 Principles for Successful DataOps Adoption in Government

With the right approach, government agencies can harness the power of modern data operations to speed digital transformation, protect sensitive data, eliminate data silos and build more agile workflows.

First Aid for Projects

Sometimes projects need their own kind of “first aid.” Applying the “Breathing, bleeding, broken, consciousness” formula to a project emergency can help save the day.

Creating a Community of Practice: A Way to Engage Like-minded Practitioners for Learning and Leading

Communities of Practice (CoP) are popping up everywhere in my agency. What seemed to me to be a novel approach to learning, sharing and leading, I have discovered is an aged old phenomenon that stems from learning theory. Cognitive anthropologists Jean Lave and Etienne Wenger coined the term “community of practice” when studying apprenticeships asRead… Read more »

Career Planning for an Unpredictable Future

Whether due to greater flexibility, mass exodus, or values-driven decision making, careers in 2022 are anything but predictable. Since the pandemic, we have learned to re-evaluate our careers either by choice or necessity. According to a study from O.C. Tanner, 48% of employees are considering an industry career change after COVID-19 settles down (if itRead… Read more »

What the 988 Suicide and Crisis Lifeline can learn from Federal CX

While it feels uncomfortable to use the term “customer” for those seeking mental and emotional health care, the public sector customer experience lessons remain valid, and should be implemented in suicide prevention program design.