Embracing & Managing Negative Feedback
The immediate access to citizen feedback rendered possible by our digital world presents new and faster means for government organizations to improve their services.
The immediate access to citizen feedback rendered possible by our digital world presents new and faster means for government organizations to improve their services.
It’s the start of the new FY, and new projects are getting initiated all across the government. As these initiatives get underway, the post gives you three things to focus on, and three things to stay away from.
With security threats facing virtually every federal institution, the vulnerability of federal agencies is top of mind of our federal government leaders. The threats are exacerbated due to the fact that many government agencies use older, legacy systems that were not designed to resist today’s threats. These systems not only increase vulnerability to computer attacks,… Read more »
If you get a federal grade increase in the federal GS pay scale, your new, higher salary will be computed according to the so-called “two-step rule.” Here’s how it works.
There so much focus on developing leaders that the role of followers is often under-valued and neglected. “Followership” refers to a role held by certain individuals in an organization, team, or group. Specifically, it is the capacity of an individual to actively follow a leader. Followership is the reciprocal social process of leadership. While leaders… Read more »
Design thinking is so much more than a physical product. It is a way of thinking. For example, if you were asked to design a new vase, you might come up with myriad product designs. But if instead you were asked to design a new way to display flowers in your home, you would likely… Read more »
The lighthearted film included everything from the complex office dynamics, teamwork, to inter-generational communications and collaboration that offered a few stark similarities to the federal workforce today.
There are endless ways to deal with stress: exercise, music, meditation, prioritization, etc. But there’s one that government employees don’t talk about as often: laughter.
With the start of a new fiscal year fast approaching, why not use it as your opportunity to make a fresh start of your own with a new set of goals, be they career or personal focused? Here are 10 tips on setting goals to get you started.
In the government, we circulate thousands of documents each year. The purposes of these documents vary from helping people apply for services to informing the public about new regulations. But, let’s be honest. The government is not known for disseminating easy to read documents. Fortunately, that is quickly changing as agencies are realizing that to… Read more »