Mississippi Uses CloudBased AI for Citizen Help and Knowledge
Want to know the word of the day? How about the standings in the NBA playoff race, or the 33rd president of the United States? Just go home and ask “Alexa.”
Posts Tagged: AI
Federal CIO Defines ‘Guardrails’ to Speed AI Adoption
Those guardrails include defining what automated technology the government wants to focus on and categorizing it by how it helps and assists with repetitive tasks.
What’s the Difference Between Automation, Artificial Intelligence and Machine Learning?
The terms ‘automation, ‘artificial intelligence,’ and ‘machine learning’ are hot topics in a lot of government technology conversations. These terms are often used interchangeably and sometimes incorrectly, which can be confusing. Let’s take a look at what this tech jargon means.
Government Leverages AI for HR Modernization
Across the board, government agencies are looking to implement tools that can increase productivity in any way possible. Artificial Intelligence (AI) has found its way to the top of the list, with many agencies looking to incorporate it to improve the work that their staff is able to do.
5 Ways to Think About Starting With Artificial Intelligence
Here are five ways the public sector can start thinking about incorporating artificial intelligence, automation and chatbots.
Using Cultural Fit and AI to Build the Public-Sector Workforce
In a recent GovLoop online training, we learned the importance of cultural fit for employee retention as well as using AI to retain and recruit talent.
How to Use Artificial Intelligence to Improve Citizen Experiences
At a recent roundtable with Genesys and GovLoop, we heard from several experts in the field of automation and artificial intelligence. These leaders, as well as many public servants in the room, shared their experiences with AI and chatbots.
Can AI and Chatbots Really Revolutionize the Citizen Experience?
With the increase in technological innovation, agencies are looking for new ways to increase citizen engagement and satisfaction. Investing in artificial intelligence (AI) and chatbots may be a way to transform the way organizations interact with citizens.
Practical Ways AI Helps Agencies Save Time, Money
The National Institutes of Health and Bureau of Labor Statistics are among the agencies using AI to save time and money and free up employees to solve more complex problems.
Digital Performance Management: Today’s Hypercomplex Digital Ecosystem
As government agencies look to modernize their IT environments, they face the challenge of implementing a digital transformation strategy that will allow them to: update and rationalize legacy technology systems; take advantage of the benefits of a cloud environment; foster a culture that results in faster, higher quality release cycles and continually lift the benchmark… Read more »