We know rudeness gets in the way of relating to others at work. But even common, well-meaning responses can block us from connecting with others. Here are 10 common ways we prevent ourselves from being present and truly listening to others, and steps we can take to remove those barriers.
Learn how shared service arrangements and regional planning agencies can help state and local governments harness the benefits of collaboration.
Are you agile like the world’s librarians?
We all want to be heard and understood, especially in a difficult conversation. Ask yourself these four questions beforehand to help your message come across clearly and compassionately to the listener.
Collaboration is a common theme in government today because it can increase employee productivity, improve communication, enhance resource sharing and even cut costs. But in a drive to achieve these results, many collaboration projects forget the ultimate objective of government: serving citizens. Learn how you can marry efficiency and results with high-quality constituent services.
You can be a leader no matter your job title. Leadership is influence. And influence has everything to do with the way you treat others. When people perceive us as competent and caring to others, they’re more likely to accept us as a leader.
Every agency has a unique mission to fulfill. And within those agencies, there are a multitude of unique roles that must be filled to meet mission objectives. However, Department of Homeland Security (DHS) Chief Procurement Officer Soraya Correa explained that each of those support roles shouldn’t be viewed—or trained—in a silo.
The “mom” rule – a simple rule to use to get the feedback you need. Make sure you aren’t the know it all in your next meeting.
We know a workplace culture of kindness has the power to make our daily grind more meaningful and effective. But how do we get there? Here are some simple, practical ways we can show kindness to our colleagues and begin this ripple effect we all want to see at work.
Can’t stand know it all’s? Me either. Read these tips to make sure you aren’t “that guy/gal” in one of your next meetings.