Removing the Friction From Data-Sharing

Data is the engine that drives progress throughout government. When data is up to date and accessible, it can be harnessed to improve business processes.

Government Transformation Demands a Modern Data Experience

Simple, fast and accessible are words that historically have not been associated with government technology systems. But the realities are shifting. Key to this turning tide has data.

911 Is a Treasure Trove of Data – How Do We Put It to Good Use?

Consider all the information passing through 911 dispatch centers on a daily basis: addresses, names, medical conditions and more. What can it be used for?

The 3 Levels of Customer Experience

To build an effective and scalable experience, organizations must understand all aspects of their customer interactions and focus on three main levels of CX

Survey: Gov Employees Share Data Strategies and Top Challenges

Ensuring that data is fully available and accessible can be a major barrier for many agencies in achieving a truly data-driven culture.

How Utah County Used GIS to Help Ensure a Smooth Election

The second-largest county in Utah, Utah County, transformed its outdated election processes into a location-enabled system suited for modern-day elections.

Why Data Management Is Not Just an IT Concern

To realize the full benefits of their massive and growing stores of data, government agencies need to think in new ways about data management. Rather than coming at data management strictly from a technology perspective, they need to look at how they can get that data into the hands of their decision-makers, according to twoRead… Read more »