Blind Spots and Burned Bridges: ‘Everyone Is Wrong’ but Me
Ever wondered if you might be the common denominator in workplace conflicts? Here’s a story about a leader who thought everyone else was wrong.
Posts Tagged: feedback
Lessons Learned from 2024 to Fuel 2025
Every year gives us hard-earned lessons, but 2024 felt particularly pedagogical for me and my inner professional circle.
Do You Know What Makes a Good Question?
Questions are not inherently neutral. They carry context, tone (if spoken), assumptions, and bias. If you’re working with customer (CX) or employee (EX) experience, asking questions is a necessary part of gathering feedback. Let’s discuss a couple of the ways that questions make assumptions and how to avoid them when collecting feedback.
When Resistance Meets Resistance – the Change Leader Trap
Feedback about a new approach isn’t always resistance — but resistance is always feedback.
Embracing Openness
It can be difficult to uphold organizational values in times of difficulty. But leaning into that vulnerability can improve your connection with colleagues.
Stop Waiting for Feedback and Do This Instead
Feedback is a two-way street, but asking for it directly isn’t always the best way to get it. Here are some tips for getting the guidance you seek.
Stop Waiting for Feedback and Do This Instead
Feedback is a two-way street, but asking for it directly isn’t always the best way to get it. Here are some tips for getting the guidance you seek.
Are You Still an Expert? How Would You Know?
You moved from management to leadership, and you’re not sure if you’re good at it. Here are three ways to know if you’re on the right path and continuing to develop.
Are You Still an Expert? How Would You Know?
You moved from management to leadership, and you’re not sure if you’re good at it. Here are three ways to know if you’re on the right path and continuing to develop.
4 Tips for Enhancing Peer Feedback
Here are four tips to try out the next time you have to offer some feedback to a coworker