Citizen engagement has traditionally been viewed as citizens participating in community activities such as testifying on policy proposals, budgets, and strategic plans. But government does more than policy and budget. And citizens want to do more than testify or volunteer at the local food bank. How can governments at all levels engage their citizens inRead… Read more »
A federal agency recently made news by hosting a Google+ Hangout. It was impressive because the agency was NASA and participants were in outer space. “They can put a man on the moon, but they can’t ________”– Complainers since 1969 I bet you can’t use Google+ Hangouts as a video conferencing tool at work. ItRead… Read more »
Competitions are changing the way government iterates and innovates. NASA and OPM have both opted to use TopCoder to create new apps. TopCoder is member based group of more than 460,000 coders from around the world. TopCoder harnesses the power of crowd-sourcing to achieve goals. Mike Lydon is the Chief Technology Officer and Jim McKeownRead… Read more »
IdeaScale has a number of great communities. We’re certainly proud of all of them, but there are a few that stand out and those are the ones that have taught us some great lessons about engagement and moderation. Here’s just a few to get started: The President’s SAVE Award Why? Because after four years ofRead… Read more »
So far in this series, I’ve written about mobile technology, connected sensors, 3D Printing (which I called Products-on-Demand or PonD), and Advanced Sharing. Each of these is important, but the capstone, what will act as a force-multiplier for each, is a better understanding of and method for identity management. Think about an average week forRead… Read more »
Gov Loop member Sandy Heierbacher blogged on February 2nd about the Knight Foundation’s Open Government News Challenge that runs from February 12 – March 18. The foundation wants to fund innovative ideas and initiatives focused on open government. Knight’s definition of “Open government” is broad, and ranges from small projects within existing structures to ambitiousRead… Read more »
On December 26, 2010 a #snowpocalypse dumped a ton of snow in the NY, NJ, CY tri-state area. In Newark NJ, as a result of the storm, something very cool happened. Mayor Booker’s (@CoryBooker) constituents began tweeting request for shoveling at him AND he responded and began digging people out. Cooler than that others startedRead… Read more »
Recognize that employees, especially those who are on the front line of your organization and who regularly deal with your agency’s customers, often are the source of innovative services that can benefit your customers. Getting them engaged is key. MEMORANDUM FOR THE HEADS OF EXECUTIVE DEPARTMENTS AND AGENCIESSUBJECT: Innovation Innovation is a hot topic. WhileRead… Read more »
A couple of developments in federal IT have me excited. The Federal IT Shared Services Strategy spells out a way that helps federal agencies to innovate without raising cost by adopting a shared approach to IT service delivery. Then came the Digital Government Strategy, which seeks to build a 21st-century digital government, creating an information-drivenRead… Read more »
Making Sense of SOCIAL MEDIA and its Impact on Learning Metaphorically Speaking “The Peloton of Learning” Ten years and thirty pounds ago, I was a pretty serious cyclist. In fact I had competed in over 50 triathlons, and spent many long weekends riding the North Shore of Long Island. As a result of my participationRead… Read more »