The House passed a bill in June to revamp the 1993 Government Performance and Results Act. In late September, the Senate took steps to update it as well. Since these bills support the Administration’s efforts, there is a good likelihood that a GPRA refresh will pass. Senator Tom Carper (D-DE) summarized the need for aRead… Read more »
If you regret not having learned how to do something and think it’s too late to be good at it, read on: Are you beyond those 30-something years when you were convinced there was plenty of time to take up a sport, a new career, a college degree? Just because you didn’t do it before,Read… Read more »
Here’s a re-posting of a piece I co-authored with Jonathan Breul, Robert Shea, and Jitinder Kohli on the Center for American Progress’s “Doing What Works” website. It’s significant in that it is by senior staffers who worked on government performance issues from the Reagan, Clinton, and both Bush administrations. It explains why the Senate shouldRead… Read more »
Apparently, pretty good, according to Nucleus Research. They recently completed 2 ROI Case Studies of 2 government analytics projects. Both showed impressive results: Alameda Country Social Service Agency’s Social Services Integrated Reporting System (SSIRS) had an ROI of 631% and a payback of 2 months Memphis Police Department’s Blue CRUSH (Criminal Reduction Utilizing Statistical History)Read… Read more »
The Obama management agenda finally has a name: the Accountable Government Initiative. In a memo from President Obama to the 7,000 members of the senior executive service, he highlights six initiatives and their progress to date. He also says: “I have tasked our Chief Performance Officer, Jeff Zients, with leading the Accountable Government Initiative,. .Read… Read more »
Employers are constantly looking for fabulous employees. We all know they exist, but we aren’t quite sure what makes them fabulous … it just bugs some of us! Fabulous employees have some intangible, invisible quality that escapes us … some of us even try to keep our distance while we envy them. Are you aRead… Read more »
Are there lessons from the use of Public Service Agreements over the past decade in the UK for the implementation of the Obama Administration’s High Priority Performance Goals? Volumes have been written on how to develop performance measures and targets. However, comparatively little has been written on how to use measures to monitor or manage.Read… Read more »
I recently posted a blog posting on my blog, Analytics for Government about Washington Traffic and whether performance management techniques can help. I’ve now added a survey link off the blog to get YOUR views on the Washington Commuting Scene. This is admittedly a non-scientific, non-random survey on views about traffic, but if we getRead… Read more »
Sterling is an Acquisition Freak and keeps a blog at AllThingsSterling.Posterous.com. This touches on ontology (the study of existence), but it has a lot to do with government work. What is perfection? We normally think of it as ever-constant, singular, and unattainable. Whenever I think I’ve found the Perfect, and I’m perfectly calm and happy,Read… Read more »
Reprinted from: Success Performance Solutions by Ira Wolfe | June 23, 2010 Which is better: employee retention or loyalty? The answer isn’t as obvious as you think. These are some common remarks shared by disgruntled, long-term employees: · “All the owners care about is the money.” · “They’ll never pay me what I deserve anyway.”Read… Read more »