Posts Tagged: performance

Give Yourself a Pat on The Back!

Ed O’Keefe published an article in today’s Washington Post that’s a nice pat-on-the-back to Govies, recognizing that we really are the ones who keep things going, and who do so with honor, integrity, and respect for our Nation’s fiduciary responsibilities to its citizens. Here’s an excerpt from Ed’s Fed Eye commentary: —————————————————————————– The nation’s federalRead… Read more »

Lean Six Sigma in Government is an Effective Strategy

The American Recovery and Reinvestment Act (ARRA) has provided government agencies with great opportunities to spend money on their local projects. The President’s new initiatives also require accountability. With these new expectations in place, it would not be prudent to spend the funds wildly. However, as is often the case, the funds will only existRead… Read more »

Congress Hits “Refresh” Button on Results Act

The House passed a bill in June to revamp the 1993 Government Performance and Results Act. In late September, the Senate took steps to update it as well. Since these bills support the Administration’s efforts, there is a good likelihood that a GPRA refresh will pass. Senator Tom Carper (D-DE) summarized the need for aRead… Read more »

Setting Goals for Government: Revising GPRA

Here’s a re-posting of a piece I co-authored with Jonathan Breul, Robert Shea, and Jitinder Kohli on the Center for American Progress’s “Doing What Works” website. It’s significant in that it is by senior staffers who worked on government performance issues from the Reagan, Clinton, and both Bush administrations. It explains why the Senate shouldRead… Read more »

What’s the ROI when implementing Performance Management Analytics Projects?

Apparently, pretty good, according to Nucleus Research. They recently completed 2 ROI Case Studies of 2 government analytics projects. Both showed impressive results: Alameda Country Social Service Agency’s Social Services Integrated Reporting System (SSIRS) had an ROI of 631% and a payback of 2 months Memphis Police Department’s Blue CRUSH (Criminal Reduction Utilizing Statistical History)Read… Read more »

Finally, A Name!

The Obama management agenda finally has a name: the Accountable Government Initiative. In a memo from President Obama to the 7,000 members of the senior executive service, he highlights six initiatives and their progress to date. He also says: “I have tasked our Chief Performance Officer, Jeff Zients, with leading the Accountable Government Initiative,. .Read… Read more »

UK Public Service Agreements – Lessons for Obama Performance Initiatives

Are there lessons from the use of Public Service Agreements over the past decade in the UK for the implementation of the Obama Administration’s High Priority Performance Goals? Volumes have been written on how to develop performance measures and targets. However, comparatively little has been written on how to use measures to monitor or manage.Read… Read more »

Bad Commute Day? Can anything help?

I recently posted a blog posting on my blog, Analytics for Government about Washington Traffic and whether performance management techniques can help. I’ve now added a survey link off the blog to get YOUR views on the Washington Commuting Scene. This is admittedly a non-scientific, non-random survey on views about traffic, but if we getRead… Read more »