Bots and Surveys: Preventing Bots and Determining Probable Bots

If some of your survey results don’t make sense, bots could be the problem. Here are ways to identify and prevent bots before they skew results and influence decision-making.

How to Analyze Survey Responses

There are multiple ways to analyze survey results, and some types of graphs (e.g., pie versus bar) may be more helpful than others.

How to Increase the Number of Survey Respondents (Part One)

Surveys can offer agencies valuable insight. Here are ways to encourage more people to complete your surveys in more thoughtful ways.

OMB Just Released Guidance on Usability Testing. Let’s Talk About It.

In November 2024, OMB released a memo clarifying that the Paperwork Reduction Act (PRA) does allow usability testing and offering guidance on complying. The criteria can be confusing, though, so let’s talk about what’s required.

Where Data Can Take You

Both qualitative data (what people think and feel) and quantitative data (what you can measure and count) can shed light on employees’ experiences on the job. An innovative team in the Department of Veterans Affairs (VA) is collecting and analyzing both types of information to help make the VA an even more welcoming place to… Read more »