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Citizen Engagement

My Takeaways as a Government Customer

I visited three government offices in two states within 48 hours. My goal in sharing this story is for readers to channel their inner customer and advocate for the people they serve in new ways.

October 6, 2020
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Nicole Blake Johnson
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Tags: customer experience

Cybersecurity, IT Modernization

Retain Your IT Talent to Reduce Breach Rates

Data breaches are getting more sophisticated, while agencies’ cybersecurity teams are being held back by manual processes and disconnected systems.

October 5, 2020
Uyen Nguyen
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Tags: AI, Cyberattacks, cybersecurity, cybersecurity teams, data breaches, digital transformation, IT teams, ML, patching paradox, PII, Ponemon Institute, servicenow, survey, talent

Cybersecurity

Remote Work Requires Rethinking the Endpoint

Like most things, working from home has pros and cons. Employees might get to sleep a little longer or get back hours of their commute time. But they also face new security threats in their home IT environments.

October 5, 2020
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Pearl Kim
One Comment

Tags: endpoint management, HP, printers, remote work, risk, telework

Career

Best of USAJobs October 2

GovLoop highlights some of the best opportunities available on USAJobs.com in a blog post each week.

October 2, 2020
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Spencer Grady-Pawl
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Tags: career, jobs, usajobs

Digital Government, Human Resources, Tech

How Is Government Modernizing Recruiting?

Agencies are running with the wrenches thrown at them by modernizing how they recruit and hire talent during the pandemic.

October 2, 2020
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Pearl Kim
One Comment

Tags: COVID-19, Hiring, Memphis, Presidential Innovation Fellows, recruiting, SAP

Big Data, Cloud

Destination Cloud? Four Things to Think About First

Let’s pump the brakes on the hype of an enterprise public cloud. There are several key factors that agencies need to consider before moving applications to the cloud.

October 2, 2020
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Kim Lindros
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Tags: ClearShark, HCI, hyperconverged infrastructure, Nutanix

Citizen Engagement, Cloud, Digital Government

Shifting Digital Transformation into Hyperdrive

Now, many agencies are working towards resilience by digitally transforming their operations.

September 25, 2020
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Mark Hensch
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Tags: Bob Osborn, digital transformation, servicenow

Career, Leadership, Professional Development

Best of USAJobs September 25

Welcome to the latest edition of GovLoop’s exciting federal employment opportunities roundup for the week of September 25, 2020.

September 25, 2020
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Mark Hensch
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Tags: Careers, jobs, usajobs

Big Data, Human Resources, Professional Development

COVID-19: Lessons Learned About Workforce Behavior

Behavioral data analyzes behavior using cognitive, cultural and other related information. Here are three lessons learned from the COVID-19 about this data.

September 24, 2020
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Mark Hensch
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Tags: Behavioral Data, COVID-19, Infor

Cybersecurity, Digital Government, Learning

How Election Officials Can Fight Misinformation and Mistrust

Maintaining election integrity isn’t easy, but it’s work that could change the outcome of this election and the future of our governmental institutions.

September 24, 2020
Mattie Gullixson
4 Comments

Tags: #Cybersecurity, #misinformation, 2020 election, citizen engagement, communications, digital government, election, election security, state and local

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