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Citizen Engagement, Cloud

The Landscape of Cloud Adoption in Government

Citizens want a user experience that rivals that of the private sector. In many cases, cloud supported these types of experiences.

May 15, 2019
Isaac Constans
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Tags: call centers, cloud, CX, Genesys, government customer experience

Citizen Engagement, IT Modernization, Learning

Agencies Prioritize Learning and Development to Keep Employees Engaged

GovLoop recently interviewed Joey Zumaya, Manager of the Public Sector at LinkedIn Learning, about how talent developers in government can maximize workforce engagement and mission outcomes.

May 15, 2019
Isaac Constans
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Tags: customer experience, LinkedIn Learning, training

Cloud, IT Modernization

‘Architect for the Unknown’ and Other Best Practices When Moving to the Hybrid Cloud

Your agency has decided to move to the hybrid cloud, realizing it’s one of the most effective ways to make better, data-driven decisions. While the decision has been made, figuring out next steps can be tricky. What are some best practices to follow?

May 15, 2019
Sherin Shibu
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Tags: DataStax, hybrid cloud

Healthcare, Tech

Helping to Solve the U.S. Opioid Crisis with Technology

One important tool in the arsenal of federal and state government agencies looking to fight the opioid crisis are prescription drug monitoring programs (PDMPs).

May 15, 2019
Catherine Andrews
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Tags: Appriss, AWS, opioid crisis

Cybersecurity, DoD, IT Modernization

To Get a Glance into the Future Federal Data Strategy, Look to This Act

If you want to know more about the Federal Data Strategy, look to an act that passed in 2018 on evidence-based policymaking.

May 14, 2019
Sherin Shibu
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Tags: Federal Data Strategy, Foundations of Evidence-Based Policymaking Act

Cybersecurity, Digital Government

How Law Enforcement Can Better Manage App and Data Security

The first responders who do the critical work of alleviating threats to the public have to balance two separate interests that are often at odds.

May 14, 2019
Sherin Shibu
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Tags: Citrix, law enforcement

Cloud, Innovation, Tech

The Need for Software-Defined Data Centers in the Cloud

federal agencies must innovate the way they leverage IT to keep pace with the demands of today. To do that, many agencies have turned away from traditional IT models to embrace software-defined data centers.

May 14, 2019
Catherine Andrews
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Tags: AWS, GLA, SDDC, VMware

Cloud, Cybersecurity, Digital Government

Cloud Security That’s Built for Government Missions

GovLoop and AWS partnered to highlight what secure cloud vendors have to offer agencies that want to take a mission-focused approach to cloud adoption.

May 14, 2019
Sherin Shibu
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Tags: AWS, cloud security, FedRAMP, guide, sensitive workloads

Project Management

IT Service Maturity Relies on Stellar Self-Service Portals

Research shows that government IT staff lead the way in knowledge management, process controls, and other steps toward ensuring IT service maturity compared to other industry sectors but they need to be on the cutting edge of tech changes to stay on top.

May 13, 2019
Andrew Graf
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Tags: IT service management, project management, self-service portal

Big Data, Digital Government

How Agencies Can Operationalize Data for Better Decision-Making

Turning data into insights requires the right tools. Government agencies require simple, flexible solutions that also meet citizen expectations.

May 13, 2019
Sherin Shibu
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Tags: AlphaSix Corporation, HPE, IoT, MapR

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