How to Analyze Survey Responses

There are multiple ways to analyze survey results, and some types of graphs (e.g., pie versus bar) may be more helpful than others.

Living the Values of Public Service Recognition Week Amidst Change

Public Service Recognition Week is an important opportunity to recognize and value public servants across the country, particularly during times of change. Here are tips on navigating the evolving work environment together.

How to Use Data, Training to Maximize AI

Data Is the Heart of AI

In the public sector, challenges persist with data sourcing, sharing, training and determining the best ways to use AI. As a result, government agencies continue to tread cautiously while still establishing use cases. The Office of Naval Research is no exception, and Director and Chief Analytics Officer James Valverde Jr. acknowledged it’s impossible to talkRead… Read more »

May Online Training Opportunities

May we interest you in some great online training topics this month? From implementing chatbots to conquering time management, there’s a lot of free professional development opportunities to empower you as a public servant, including the NextGen Government Training Virtual Summit. Check out the available sessions below, and don’t forget to register even if youRead… Read more »

How to Move Ahead on Your AI Journey

In this video interview, Stephen Tuomey of Dell Technologies provides a roadmap that can help agencies accelerate their AI journey.

How to Gain Deeper Insights Into the Customer Experience

In this video interview, Hannah Burn of Qualtrics discusses how state and local agencies can get a more holistic perspective on the customer journey.

Backing Up Data Alone Won’t Protect Federal Systems From Ransomware

Data backups are not enough to protect agencies from ransomware attacks. Rather, agencies must strengthen their cyber resiliency and adopt zero-trust strategies that help ensure the integrity and security of sensitive data.