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Citizen Engagement, State and Local, Tech

A New Type of Agency: Agile and Anticipatory

It matters whether someone has a positive or negative experience transitioning from traditional, face-to-face interactions with agencies to more digital outreach. The right implementation can help.

June 4, 2024
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Susan Kirby-Smith
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Tags: 2024 State and Local Guide, CX, servicenow

Career, Communications, Employee Experience, Leadership, Well-Being

(Re)Building Trust: Coming Back From a PR Crisis

When public-sector leaders make mistakes that erode constituent trust, they must own up to their errors and begin the slow process of rebuilding the public’s faith in government.

June 3, 2024
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Amy Cloud
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Tags: crisis management, Featured Contributor, leadership, personnel policy, transparency in government, trust

Artificial Intelligence, Career, Citizen Engagement, Communications, Digital Government, Employee Experience, Professional Development

The State of (Public-Sector) UX

The need for public-sector user experience (UX) professionals is continuing to grow. Here’s why the government UX field is thriving, while the private sector is trending downward.

June 3, 2024
Emily Ryan
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Tags: AI, CX, digital government, Featured Contributor, government workforce, HCD, Human-Centered Design, UX

Career, Professional Development

Skills Development: By Proxy or By Design?

When taking on a new position, remember that the training you need for that job may not be the same training you need to meet your other professional goals.

May 30, 2024
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Matt Wallat
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Tags: career path, Featured Contributor

Communications, Employee Experience, Leadership, Professional Development

The Relationship Between a Supervisor and Staff

The relationship between supervisors and their staff is critical, and each party has responsibility to help foster mutual respect, high productivity and enterprise success. Here’s what that involves.

May 29, 2024
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Jerry Cooney
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Tags: collaboration, Featured Contributor, government, leadership, management, relationships, staff, supervising, teams, Workplace

Folks participating in online training on computers.

Career, Professional Development, Tech

Online Training Opportunities for June

Online training sessions for June are here – check out what’s available to learn this month.

May 28, 2024
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Megan Pleasant
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Career, Leadership, Professional Development

We Can Do Both: Military Spouses & Careers

Military spouses suffer from the assumption that their careers are secondary to their partner’s military obligations. But they can forge valuable careers, especially in government.

May 28, 2024
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Marquiesha Gillispie
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Tags: Featured Contributor, jobs, Military spouses, networking, remote work

Career, Communications, Learning, Professional Development

Looking to Write? Apply for Our Featured Contributor Program

Apply today for the next GovLoop Featured Contributor cohort — a chance to boost your writing resume, share knowledge and insights with the GovLoop community, and grow both personally and professionally.

May 28, 2024
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Candace Thorson
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Tags: blog, Featured Contributor, GovLoop community, professional development, writer, writing opportunity

Career, Communications, Learning, Professional Development, Well-Being

What Your Intentions Can Do for You

Good intentions can be helpful, but only if we follow through with them. Here is substantive advice on how to focus your personal and professional development based on what you intend.

May 24, 2024
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Matt Wallat
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Tags: Featured Contributor, Intentions, personal development, professional development

Career, Employee Experience, Human Resources, Well-Being, Workplace

Planting Roots on the Move

For military spouses planting roots may more challenging than for most. Find out more about ways to face this challenge successfully.

May 24, 2024
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Marquiesha Gillispie
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Tags: community connection, Featured Contributor, military life, military spouse, putting down roots

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